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Business Administrator Office Assistant Apprentice Wiltsgrove Ltd

As an apprentice, you will be responsible for assisting the sales team with key activities relating to customer business development. This will involve direct contact with existing and prospective customers and working closely with sales managers and other key staff to grow sales for Wiltsgrove Ltd.

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Closing date: 24 Jan 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday 9:30am - Friday 6pm

    Total hours per week: 37.50

  • Expected duration

    21 months

  • Possible start date

    07 Feb 2022

  • Date posted

    26 Aug 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

Duties will include:  

  • Replying to clients email requests
  • Notifying clients of issues and delays
  • Running daily reports to monitor performance and identify issues for previous day
  • Taking client bookings through calls and emails
  • Communicating with all departments to manage and resolve customer, courier and control queries
  • Ensures all paperwork and systems are maintained efficiently and accurately and in line with business requirements
  • Undertaking any relevant ad hoc activities related to the role

Requirements and prospects

Desired skills

  • Excellent verbal and written communication - ability to communicate with colleagues and clients
  • Be computer literate
  • Ability to use own initiative
  • Organisational skills
  • Microsoft & Excel - confidence of use
  • Ability to prioritise

Personal qualities

  • Assertive and have a high level of energy
  • Committed to the role
  • Driven and a quick thinker

Desired qualifications

  • GCSE (or equivalent) in English and maths at grade A*-C (or equivalent, e.g. 9- 5)

Future prospects

Full-time opportunity available on completion of the apprenticeship.

Things to consider

Please check your emails on a regular basis and ensure that you are contactable on the telephone number(s) you have provided as we will be using these forms of communication in order to contact you regarding your application. 

About the employer

We are one of the largest suppliers of electronic components to the Service Industry.

Our catalogue features a range of finished products, computer and electrical accessories. We currently hold over 20,000 lines and offer a free next day delivery service on all orders over £25 placed before 5:00pm.

At Wiltsgrove we are proud of our competitive prices and outstanding level of service. To "Serve Your Service Needs" we are continuously monitoring market trends and thus introducing numerous products throughout the year. Once you have opened an account with us we will regularly keep you up to date and informed by regular mailshots.


Wiltsgrove Ltd



River Street


B5 5SA

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Training provider


Applications for this apprenticeship are being processed by South and City College Birmingham


Arslan Rehman 0121 694 5066

College day will be 1 day a week based at South & City College Birmingham - Digbeth Campus.

You will be studying:

  • Level Business Administration

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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