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Apprentice Pharmacy Dispenser Claremont House Pharmacy

To provides an excellent customer service experience in the provision of medication and treatments. If you are looking for a career in pharmacy, you will be able to work alongside professional staff who have many years of experience and knowledge.

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Closing date: 29 Dec 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    9am to 5pm Monday to Friday

    Total hours per week: 35.00

  • Expected duration

    15 months

  • Possible start date

    05 Jan 2022

  • Date posted

    26 Aug 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

  • Issuing stock items and prepared prescriptions
  • Collection of prescription charges/checking patient exemption statements
  • Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage
  • Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers’ instructions
  • Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook
  • Ensuring that that all dispensary equipment is kept clean and kept in good working order.
  • Maintaining full and accurate records of all dispensing transactions.
  • Ordering and unpacking drugs and dressings
  • Dispensing and checking repeat prescriptions and prescriptions from surgeries under the supervision of a dispenser.
  • Taking orders for repeats and dealing with queries from district nurses and support staff.
  • Using the computer to keep records up to date.
  • Dealing with queries from patients regarding their prescriptions.
  • Handling controlled drugs (and keeping register).
  • Handling prescription money and operating/balancing the till.

Once you have applied for this apprenticeship, you will also need to attend an appointment with our College Curriculum team. An email and text will be sent to you to apply on the college website for your chosen apprenticeship framework. Once you have applied via the link provided you will then be sent an email and a letter inviting you into the College to meet with the relevant curriculum team, who will confirm that you are eligible for the apprenticeship.

If you have already applied and attended an appointment session at one of our colleges, please contact your Recruitment Advisor to discuss your interest in this specific vacancy. You do not need to apply again to the college.

Requirements and prospects

Desired skills

 Desirable experience and skills:

  • Highly professional approach;
  • Hard Working
  • Flexible
  • Able to multi task

Personal qualities

  • Good customer Service
  • Systematic
  • Methodical
  • Good morals and principles to do the best for others

Desired qualifications

  • Minimum Grade 4 and above in GCSE’s maths and English. Would require GCSE in Science to progress to level 3

Future prospects

 Progression to Level 3 for the right candidate

Things to consider

As part of this apprenticeship, you will be required to travel to both the employer location and also attend college (in most cases). Please ensure that you have researched your travel arrangements and are happy with the time it will take and distance required to travel, before you apply for this vacancy.

As of the 1st April 2021 The National Minimum Wage for an apprentice is £4.30 per hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.

About the employer

Claremont House Pharmacy are looking to take on a hardworking, confident individual, looking to work in a busy environment, you must have excellent customer service skills and work well within the team.


This pharmacy serves the people of Malvern dealing with patients on a daily basis. You get to liaise with medical professionals and a wide range of customers from different backgrounds.


This community pharmacy is located in Malvern and provides an excellent customer service experience for patients and visitors. Quality of care and putting the patient first every time is the key focus of this pharmacy.

There is a retail section to the pharmacy and customer service plays a key role. You will need a basic skill set to join the established team.


Claremont House Pharmacy


84 Barnards Green Road


WR14 3LY

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Additional location information

Claremont House Pharmacy


Training provider


Applications for this apprenticeship are being processed by Birmingham Metropolitan College


Zeaba Winning

As of 1st August 2020, the new Standard has replaced the previous Framework Apprenticeship.


Standards are occupation-focused; they are not qualification-led. The learning happens throughout the apprenticeship. And the apprentice is assessed at the end.  There is a focus on key areas – knowledge, skills and behaviours (KSB)


Highlights of the new Standard:

1. There is a major shift from assessing to learning. Instead of continually assessing learners, assessors will be more like tutors or mentors – planning activities, sending feedback and supporting apprentices until the EPA (End Point Assessment). The EPAO (End Point Assessment Organisation) will then be responsible for assessing the apprentice. 

2. Instead of assessing apprentices, on-programme learning will meet all the KSBs in the standard and prepare apprentices for their EPA. Mentors will need to check which assessment methods are used in the EPA and do mock tests and practice runs as the apprentice approaches the EPA. 

3. The standards include a 20% off-the-job training requirement. This means providers and employers need to work together to plan learning activities outside of the apprentice's normal working duties. Off-the-job training is mandatory and will be audited, so it needs to be properly organised and recorded.  

4. Apprentices are now graded according to their performance in the EPA. This means mentors will need to work closely with their learners to get the most out of them – planning activities to coach borderline apprentices and stretch and challenge high achievers.  

Apprenticeship standard

Pharmacy services assistant

Level 2 (GCSE)

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