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IT Support Apprentice Shorefields School

We are looking to appoint an IT Support Apprentice to work directly with the IT Manager to maintain the school systems and help the manager to develop and implement new ideas for development within the school.

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Closing date: 20 Dec 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday each week, during term time plus a minimum of four weeks during the school holiday periods - 4 days 8.30am - 5.00pm (7.5 hours per day) and 1 day 8.30am - 4.30pm (7 hours per day). Lunch breaks will be 1 hour.

    Total hours per week: 37.00

  • Expected duration

    18 months

  • Possible start date

    04 Jan 2022

  • Date posted

    26 Aug 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

As part of this role you will be required to study towards the Information Communication Technician Level 3 Apprenticeship Standard at Colchester Institute. 

Shorefields School in Clacton on Sea has an exciting opportunity for a highly motivated individual to learn the skills required to support computer systems, software and multi-sensory equipment in a special school environment.

We are looking to appoint an IT Support Apprentice to work directly with the IT Manager to maintain the school systems and help the manager to develop and implement new ideas for development within the school.

The successful candidate will need to have a keen interest in all aspects of computing and be able to demonstrate a practical approach to problem solving. At Shorefields School there is always a challenge to be solved to a candidate who has good ideas to discuss and adopt in many different situations, will be able to thrive in this workplace environment.

Key tasks and responsibilities of this role:

  • To work alongside the IT Manager to support the IT systems across the school
  • To support the installation, development and maintenance of computer hardware and software across the school
  • To provide technical assistance with computer equipment, systems and other related equipment
  • To support staff and pupils in all technical aspects of ICT, including PC’s, laptops, pupil multi-sensory equipment and other related equipment
  • To develop technical reference documents to support staff and pupils where appropriate
  • To check and maintain hardware, regularly identifying and repairing faults, also replacing items in office spaces or classrooms where needed
  • To maintain essential cleaning cycles for IT equipment, such as projectors, PC fans, filters, keyboards and other equipment
  • To carry out desktop publishing as required to support the school
  • To assist with update of hardware/software/multi-sensory audits as necessary
  • To assist in the development of all forms for hardware and software to support out students development. Specialist devices set up and support
  • To assist the IT Manager with the IT equipment asset management register for the school
  • To support the IT Manager with the provision of secure Email addresses and computer log in accounts and security. PC equipment user management
  • Other areas to be supported by this role:
  • Local Windows server support; specialist class resources support, website management support; school signage; staff training; printers and copier machine technical support; Internet liaison and internet security controls; telephone hardware and network support; Apple and Android devices support; Online resources access and user set up and support; video editing; door security system support; software installation and trouble shooting
  • This description is not exhaustive of everything that may be included within this role, but gives an example of the varied role that is offered within the school
  • Day to day contact for this position will be the IT Manager

Requirements and prospects

Desired skills

  • A keen interest in all aspects of IT along with the ability to learn quickly must be matched with practical application and flexibility
  • Good interpersonal skills

Personal qualities

  • Patience
  • The ability to communicate effectively with people of all ages and a wide range of abilities
  • Friendly
  • Confident
  • A good sense of humour

Desired qualifications

  • Essential: 5 GCSE or equivalent at a grade C/4 or equivalent in maths, English and ICT
  • All candidates will be required to complete Colchester Institute's mandatory initial assessment process before being put forward to the company. This will consist of online assessments

Future prospects

  • This is a developing role with excellent future prospects of a full time permanent position for the right candidate

Things to consider

  • Due to the nature of the complex needs of our students, the behaviour of the young people in the school can sometimes be unpredictable and challenging
  • There is always consistent adult support in all areas of the school and lots of personal support will be provided for the successful candidate for this role. You will need to have a positive outlook and a strong ethic of equal opportunities for everyone, we would like the person for this role to be a resilient person who will enjoy a role in an environment where no two days are the same


  • Colchester Institute - Apprenticeship Team manage the applications to this role and you will be required to complete our initial assessment process before your application gets sent onto the employer
  • Please be advised that the closing date for this role could be brought forward or extended if this vacancy receives a high number or low number of applicants and/or the company recruit before the closing date
  • Whilst there are possible closing and start dates should you be available earlier this can be negotiated with the employer

About the employer

Shorefields School caters for the needs of pupils with a range of complex learning difficulties. Currently we have 146 pupils on role aged between 3 and 19. The school is located in the centre of Clacton on Sea and our school catchment area extends to the whole of the Tendring area.

Our pupils have a wide range of needs and in addition to their learning difficulties, many also have physical, medical, sensory and emotional problems so they need very individual approaches and a service which includes not only education, but care, therapy, medical support and a great deal of creativity, understanding and support. 

We provide a rich and exciting curriculum of activities for the children, because motivating, interesting and involving them is the key to supporting their learning.

To help us deliver the very best of education, we have some wonderful facilities including: a therapy swimming pool with lights and sounds; a multi sensory room where children can learn to control sound and light equipment; a large outdoor area with an adventure playground, go kart track, accessible swings, and other equipment all suitable for wheel chair users.


Shorefields School



Holland Road


CO15 6HF

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Training provider


Applications for this apprenticeship are being processed by Colchester Institute


Colchester Institute - Apprenticeship Team 01206 712043

  • All delivered within the work place via online training and at Colchester Institute Campus
  • Candidates will undertake the Information Communication Technician Level 3 apprenticeship standard

Apprenticeship standard

Information communications technician

Level 3 (A level)

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