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Computer Technician Apprentice Sarala Limited

Computer Technicians are responsible for maintaining computer equipment and providing to support to anyone within the organisation who needs technological assistance. They do everything from perform maintenance to configure components and software and install routine updates to system software.

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Closing date: 20 Dec 2021

Apprenticeship summary

  • Weekly wage

    £161.70 to £311.85

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday - Friday 9.00am - 5.00pm, with the occasional weekend shift. Lunch breaks will be 1 hour.

    Total hours per week: 35.00

  • Expected duration

    18 months

  • Possible start date

    04 Jan 2022

  • Date posted

    25 Aug 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

As part of this role you will be required to study towards the Infrastructure Communication Technician Level 3 Apprenticeship Standard at Colchester Institute.

Duties to include:

  • Set up and configure computers and peripheral equipment such as printers, scanners, etc
  • Perform audits and tests on phone systems, networks, and hardware to ensure it is functioning properly
  • Respond to support requests and assist in troubleshooting any problems that arise
  • Attempt to replicate reported technical problems and look for solutions
  • Ensure all software and hardware is up-to-date and install updates as required
  • Maintain computer network, system, and hardware documentation for colleagues to reference

Requirements and prospects

Desired skills

  • Good analytical and problem-solving skills
  • Knowledge of various operating systems
  • Ability to quickly adapt to change and be up to date with new developments in the industry
  • Good communication skills are essential to be able to teach users about equipment or new software

Personal qualities

  • Enthusiastic person willing to learn new skills
  • Deal with customers and work well within a team
  • Should be able to handle basic tools and have a willingness to adapt these skills to basic computer / IT / Phone repairs

Desired qualifications

  • Essential: GCSEs or equivalent including maths and English at grades A*-C/9-4
  • All candidates will be required to complete Colchester Institute's mandatory initial assessment process before being put forward to the company. This will consist of online assessments

Future prospects

  • Looking for someone who could work as a computer technician in the future

Things to consider

  • This is a technical role, you will be expected to spend long periods of time on a variety of computers, you must be willing to travel during the day to a number of locations with other members of the team and you will be expected to manage your own working day, sometimes under pressure, and be able to work as part of a team


  • Colchester Institute - Apprenticeship Team manage the applications to this role and you will be required to complete our initial assessment process before your application gets sent onto the employer
  • Please be advised that the closing date for this role could be brought forward or extended if this vacancy receives a high number or low number of applicants and/or the company recruit before the closing date
  • Whilst there are possible closing and start dates should you be available earlier this can be negotiated with the employer

About the employer

Computer and phone support and repair. Independent business which is rapidly expanding. We deal with all sizes of customers from large networking on site, CCTV installation for shops and businesses to small domestic phone repairs. We provide remote support and workshop repairs for a wide variety of IT equipment. We are a small business based in Coggeshall that is easily reached by public transport. (Please note that we are based in a first floor office accessible only by stairs.)


Sarala Limited



Church Street



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Training provider


Applications for this apprenticeship are being processed by Colchester Institute


Colchester Institute - Apprenticeship Team 01206 712043

  • All delivered within the work place via online training and at Colchester Institute Campus
  • Candidates will undertake the Information Communications Technician Level 3 apprenticeship standard

Apprenticeship standard

Information communications technician

Level 3 (A level)

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