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Administrator Apprentice 1ST LINE DEFENCE LIMITED

To support the Customers and the department with administration duties. To deliver a professional, timely, efficient and friendly service to our customers both internal and external.

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Closing date: 14 Dec 2021

Apprenticeship summary

  • Weekly wage

    £175.00 - £210.00

  • Working week

    Monday to Friday 9am to 5pm

    Total hours per week: 35.00

  • Expected duration

    18 months

  • Possible start date

    05 Jan 2022

  • Date posted

    26 Aug 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

  • Managing office stationary, general supplies and consumables.
  • Assisting with asset monitoring and organisation.
  • Distributing/scanning mail and using the Franking Machine.
  • Using the digital filing process to update electronic filing systems.
  • Exposure to the Sales Department, and using a bespoke CRM system.
  • Working on Live Projects and liaising with Field Staff and Clients as required.
  • Answering and screening telephone calls.
  • Answering queries in Department mailboxes and troubleshooting where required.
  • Assisting with Team Projects, business organisation, continuity and improving company-wide processes.
  • Other ad-hoc tasks as required.

Requirements and prospects

Desired skills

Teamwork - Actively contributes to the team and strives to improve teams’ effectiveness through personal commitment.

Planning, Organising & Executing - Be able to understand the priorities, plan and organise the work and manage own time to deliver within the expected timescales.

Customer Awareness - Responsive to the needs of the customer and aims to deliver customer satisfaction.

Personal qualities

Communication - Communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances.

Adaptability - Responsive and open to changing circumstances whilst continually aiming to deliver a high standard of work.

Desired qualifications

Grades A-C (9-4) in Maths and English is essential

Future prospects

There will be opportunities for progression and a permanent position subject to performance.

About the employer

1st Line Defence is one of the leading unexploded ordnance (UXO) risk mitigation companies in UK.

We are dedicated to delivering solutions to deal with aerial-delivered unexploded bombs (UXBs) from both WWI and WWII, as well as UXO related to historical land use by the military. Our services range from early-stage desktop risk assessments through to UXO support to construction projects, site investigation and offshore works. We are passionate about providing services with a friendly, open and ethical approach.

With headquarters in Hoddesdon, Hertfordshire, we operate across the UK and undertake projects overseas.





Unit 3

Maple Park, Essex Road


EN11 0EX

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Training provider


Applications for this apprenticeship are being processed by Hertford Regional College


The Apprenticeship Team 01992 411572

Working towards completing level 3 Business Administrator apprenticeship standard

Apprenticeship standard

Business administrator

Level 3 (A level)

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