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Level 3 Care Assistant Apprentice Czajka Care Group

Be part of and to support the management team in providing leadership to other staff in meeting the personal care needs of service users in ways that respects the dignity of the individual, and promotes independence, equality, and social inclusion. The right candidate will be based in one of Czajka's care homes in Crosshills, Steeton and Nab Wood.

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Closing date: 10 Nov 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Days and shifts to be confirmed.

    Total hours per week: 35.00

  • Expected duration

    18 months

  • Possible start date

    17 Nov 2021

  • Date posted

    23 Aug 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    5 available

As senior care assistant, the role is to be part of and to support the management team in all aspects of the home’s management. To provide leadership to other staff in meeting the personal care needs of service users in ways that respects the dignity of the individual, and promotes independence, equality, and social inclusion.

Duties may include:

  • Help to ensure that all junior and domestic staff contribute to the best of their ability to the efficient running of the home and the creation of the right atmosphere
  • Supervise or lead staff in their support of service users who need help with dressing, undressing, bathing, and toilet
  • Supervise or lead staff in their support of service users with mobility problems and other physical disabilities such as incontinence; help in the use and care of aids and personal equipment
  • Help in the promotion of mental and physical activity of care users through talking to them, taking them out, and sharing with them in activities such as reading, writing, hobbies, and recreations
  • Supervise staff in their support of service users to keep their rooms and possessions in line with their wishes, helping to make and change beds, tidy rooms and do light cleaning (if applicable to the setting)
  • Supervise staff to support service users to sort their clothes for laundry and for mending and changing and putting away (if applicable to the setting)
  • Supervise the serving of meals; assist care users at mealtimes if required; wash up utensils
  • Ensure emergency calls are responded to promptly and people’s urgent needs met in line with the home’s procedures
  • Be hospitable to visitors and guests by answering the door and the telephone; and greeting visitors in line with the home’s standards of “customer care” and generally setting an example to other staff
  • Check that staff are following people’s care plans, and are meeting recording and reporting requirements
  • Report and record all concerns about residents’ care and about the safety of the premises, its facilities and equipment
  • Take part in staff and residents’ meetings and also in training activities as required.
  • Supervise staff and support residents in taking their medicines when trained and competent
  • Supervise staff and support residents to use specialist aids and equipment when trained and competent
  • To ensure that the people you look after are always kept safe from harm in line with the care home’s safeguarding policies and are not discriminated against in any way

Requirements and prospects

Desired skills

  • Good verbal communication/interpersonal skills
  • Good written communication skills
  • IT skills
  • Ability to work under pressure
  • Good attention to detail

Personal qualities

  • Willingness to learn and develop personally to improve understanding of the role
  • Caring and empathetic
  • Friendly and approachable
  • Punctual
  • Confident
  • Trustworthy and discreet
  • Smart in appearance
  • Team worker
  • Methodical and organised

Desired qualifications

Level 2 Diploma in Healthcare Support (or equivalent).

You must complete a Level 3 Diploma in Healthcare Support prior to taking the end-point assessment. Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment (EPA).

Future prospects

Potential full-time job offer or progression onto a higher-level apprenticeship upon completion.

About the employer

Czajka Care Group is a family run business established in Saltaire in 1983. We offer quality award-winning care for retired, elderly, and disabled people.

We own and operate care homes and nursing homes in Bradford. Fairmount Nursing Home, Brookfield Care Home and Staveley Birk Leas Nursing Home, which are all in Nab Wood near Shipley, and Currergate Nursing Home in Steeton and Beanlands Nursing Home in Cross Hills.

Renowned for offering an exceptional standard of service, our experienced, highly trained, caring team, tailor our care to meet every individual’s needs. Our five nursing and care homes are designed to be a real ‘home from home’ for our residents.


Czajka Care Group



Bingley Road


BD18 4DJ

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Training provider


Applications for this apprenticeship are being processed by Leeds City College


Saffron Khan 01535685118

  • Level 3 Senior Healthcare Support Worker Apprenticeship Standard

Short Description: Senior Healthcare Support Workers help registered practitioners deliver healthcare services to people. An experienced support worker will carry out a range of clinical and non-clinical healthcare or therapeutic tasks.

Overview: Senior Healthcare Support Workers provide high quality, compassionate healthcare, following standards, policies or protocols and always acting within the limits of their competence.

They may work in a range of services e.g. hospitals, community, health or day care unit, birth centre or midwifery led unit, someone’s home, operating theatre, nursing or care home, assessment centre, hospice, school, prison, GP surgery, charity or voluntary organisation; working in partnership with individuals, families, carers and other service providers.

Knowledge & Skills gained from this apprenticeship:

  • Assisting with clinical or therapeutic tasks
  • Gathering evidence to obtain and review client histories
  • Promoting physical and mental health wellbeing
  • To understand legislation, policies, and local ways of working with duty of care
  • How to deal with conflict
  • Effective communication with a wide range of techniques
  • Undertaking with a range of physiological measurements on adults 


  • Level 3 Diploma in Healthcare Support
  • The apprentice must complete an induction which meets the 15 standards as set out in the Care Certificate


The apprenticeship is aligned to professional recognition from Employers within the Healthcare Sector.

The end-point assessment is synoptic and takes place at the end of the apprentice’s learning and development, after a minimum of 12 month’s on programme learning.

It will consist of a knowledge test (30%), a structured competency-based interview (30%), a portfolio of evidence (20%) and a professional discussion relating to CPD activity (20%), which is carried out after the apprentice has met the required criteria to pass the Gateway process.

The apprenticeship is graded pass, distinction or fail based on performance in the end-point assessment.

Apprenticeship standard

Senior healthcare support worker

Level 3 (A level)

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