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Customer Support Apprentice TEK TRONIKS LIMITED

Exciting opportunity for the right person to join our small team in Cotgrave. You will work towards a level 2 qualification whilst working in a small team in our Cotgrave office providing good quality customer service.

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Closing date: 03 Dec 2021

Apprenticeship summary

  • Weekly wage

    £172.00

  • Working week

    Monday - Friday 8:30am - 5:30pm with an hour lunch break

    Total hours per week: 40.00

  • Expected duration

    15 months

  • Possible start date

    13 Dec 2021

  • Date posted

    23 Aug 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001756033

  • Positions

    1 available

Our new apprentice position will be supporting the business admin and calibration team. We will need you to be good with numbers with good attention to detail.

Duties will include (but will not be limited to):

  • Answering the telephones
  • Dealing with customer requests via phone and email
  • Completing business documentation
  • Supporting the team

You will be based at our Cotgrave office and work as part of a small team.


Requirements and prospects

Desired skills

  • Computer literate
  • A good attention to detail
  • Works well as part of a team

Personal qualities

  • Confident
  • Positive
  • Works well in a team

Desired qualifications

GCSE Grade C/4 or above or equivalent.

Future prospects

Permanent role with opportunity for progression onto the Level 3 Advanced apprenticeship upon completion of Level 2 customer service.

Things to consider

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates


About the employer

Wireless temperature Monitoring, Calibration & Mapping Services. 

We supply real time automated wireless temperature monitoring systems, with alarm management, for Food Service, Retail, Production, Medical and the Warehousing & Storage of temperature sensitive goods.

Employer

TEK TRONIKS LIMITED

Address

Unit 21

High Hazles Road

Nottingham

NG12 3GZ

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Training

Training provider

ACCESS TRAINING (EAST MIDLANDS) LTD

Applications for this apprenticeship are being processed by Access Training

Contact

Zoe Hayes 07918907110 zoe.hayes@atem.co.uk

  • Customer Service Level 2 Standard
  • Functional Skills in maths and English if required

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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