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Level 2 Hospitality Team Member The Swan Hotel

• Maintaining a high standard of service • Serving customers a range of food and beverages • Provide table service • Take payments from customers and use the till to process transactions

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Closing date: 06 Dec 2021

Apprenticeship summary

  • Weekly wage

    £161.70 to £311.85

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    5 days out of 7.

    Total hours per week: 35.00

  • Expected duration

    18 months

  • Possible start date

    20 Dec 2021

  • Date posted

    19 Aug 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001754805

  • Positions

    1 available

This role is designed to develop your skills and knowledge within the hospitality industry.

 The aim is to make sure that every customer receives excellent food, drink, and service.

  • Maintaining a high standard of service
  • Serving customers a range of food and beverages
  • Provide table service
  • Take payments from customers and use the till to process transactions
  • Know the main categories and types of hot and cold beverages in particular coffee, and the methods of preparing and serving them
  • Learning from more experienced Team Members how to work in a busy kitchen
  • Keep up to date with the new products, menus and promotions
  • Adhere to policies, procedures and licensing laws

Requirements and prospects

Desired skills

  • Team Player
  • Excellent communicator
  • Can work well under pressure
  • Confident
  • Hard working
  • Reliable
  • Time keeping
  • Money handling

Personal qualities

  • Passionate about developing skills in the hospitality sector
  • Willingness and desire to learn
  • Smart and tidy appearance
  • High standards of cleanliness and hygiene
  • Diplomacy for dealing with demanding customers
  • Flexibility to work evenings and weekends if required

Desired qualifications

apprentices will be required to achieve Level 1 Functional Skills in English & Maths and take the test at Level 2 prior to undertaking the end point assessment.

Future prospects

N/A

Things to consider

N/A


About the employer

The Swan Hotel, Alresford is a charming 3 star hotel offering accommodation and fine dining. The restaurant is open 7 days a week serving breakfast, lunches, dinner and morning and afternoon teas. Accommodating for weddings and various functions.

Employer

The Swan Hotel

Address

11

West Street

Alresford

SO24 9AD

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Training

Training provider

EASTLEIGH COLLEGE

Applications for this apprenticeship are being processed by Eastleigh College

Contact

Experts@eastleigh.ac.uk

Our teaching and learning resources for Hospitality Team Member will give you the tools you need to support apprentices through their on-programme learning, build their confidence and competence and ensure a quality learning experience in preparation for EPA.

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)


Before you apply

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