Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Information Communications Technician Apprentice Work Etc

The role will be Network / IT Support focused. Completing an Information Communications Technician Apprenticeship Level 3.

Sign in to apply

Closing date: 20 Nov 2021

Apprenticeship summary

  • Annual wage


  • Working week

    Days and shifts TBC between 9am-6pm

    Total hours per week: 40.00

  • Expected duration

    18 months

  • Possible start date

    01 Dec 2021

  • Date posted

    31 Aug 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Field Based/Client facing 

The role will be Network / IT Support focused. 

  • Rack and cable/patch Router/Firewall/Switches 
  • Complete Firewall/Switch setup
  • Setup WiFi access Points 
  • Support Windows / Mac Users (helping with Microsoft Office problems, Microsoft Updates etc)
  • Setup Network Printers 

Hardware used: 

  • PfSense / Cisco Meraki / Ubiquiti / HP Aruba 
  • HP / Dell End User Hardware

Requirements and prospects

Desired skills

  • Great communication skills (would be good if you’ve had some customer facing roles, i.e. worked in a shop or similar)

Personal qualities

  • Friendly
  • Positive
  • Hungry to learn and get involved
  • Good presentation (ensuring you take pride in appearance, some of our clients are corporate/legal firms etc)

Desired qualifications

GCSE or equivalent in maths and English at Grade C/4 is preferable.

Future prospects

Potential of a permanent full-time role on completion of Apprenticeship.

About the employer

We provide voice and data solutions as well as managed and professional services to drive businesses to be more cost effective, agile and increase productivity of their workforce with technology.


Work Etc


The Never Despair

Alton Road

South Warnborough


RG29 1RT

You must have JavaScript enabled to view a map of the location

Additional location information

There is no public transport to this location, as it is on a main road.


Training provider

Basingstoke ITEC

Applications for this apprenticeship are being processed by Basingstoke Itec


Kate Staples 01256471161

Level 3 Information Communications Technician apprenticeship with Basingstoke ITEC. 

Apprenticeship standard

Information communications technician

Level 3 (A level)

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.