Customer Service Assistant Apprenticeship

Pear Tree Pharmacy

This apprenticeship vacancy is a great opportunity for an apprentice to progress and develop their career in the pharmacy industry.

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Closing date: 04 Jun 2017

Apprenticeship summary

Weekly wage


Wages explained
The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

Working week

Monday-Friday 37 hours per week. 9am till 5pm

Total hours per week: 37.00

Apprenticeship duration

12 months

Possible start date

05 Jun 2017

Date posted

17 Jan 2017

Apprenticeship level

Intermediate Level Apprenticeship

Reference number



1 available

· Serving customers on the phone

· Stock counting

· Telephone queries

· Till work

· Teamwork

· Serving customers face to face

Requirements and prospects

Desired skills

· Good time keeping

· Using initiative

· Good communication skills

· Willing to be flexible with working hours.

· Committed, honest, reliable and willing to learn new skills

· Good ability to work in a team and independently

· Committed to learning and completing NVQ(QCF) apprenticeship period

· Willing to follow instructions

Personal qualities

· Polite

· Punctual

· Smartly dressed

· Honest

· Trustworthy

· Hardworking and committed

· Reliable

Qualifications required

All candidates are screened on an individual basis for suitability for apprenticeship opportunity. However, GCSE A-C English and Maths or equivalents are desirable.

Future prospects

Excellent chance of full time employment after apprenticeship.

Things to consider

Candidates are advised to check the location of the vacancy prior to application and be able to travel to and from the location setting. · Ideally A*-C GCSE grades or equivalents · Fantastic chance for the right learner- great enthusiasm for work, reliable · Good friendly environment

About the employer

PEAR TREE PHARMACY is your trusted local pharmacy that offers more than just prescription medicine. We have a qualified and friendly in-store pharmacist for all your medical requirements. Visit us and see our wide range of toiletries, gifts and many more.


Pear Tree Pharmacy


207 St. Thomas Road


DE23 8RJ

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Training provider

*Intermediate Apprenticeship*

· Level 2 Diploma in Customer service (QCF)

· Functional Skills English Level 1

· Functional Skills Maths Level 1

*Advanced Apprenticeship*

· Level 3 Diploma in Customer service (QCF)

· Functional Skills English Level 2

· Functional Skills Maths Level 2

Apprenticeship framework

Customer Service

Training provider


Applications for this apprenticeship are being processed by Wise Origin


Harris Aslam 07881363147

Before you apply

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Closing date: 04 Jun 2017