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Apprentice Dental Receptionist Willaston Dental Practice

Apprentice Dental Receptionist required to join our friendly Dental Team. For this patient facing position, you must be highly motivated, enthusiastic and have good communication skills and will be supported by our experienced staff whilst you work towards your qualification and become an integral part of the team.

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Closing date: 23 Jan 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Thursday, 09:00 AM - 05:30 PM, Friday 09:00 AM - 04:15 PM

    Total hours per week: 36.25

  • Expected duration

    15 months

  • Possible start date

    31 Jan 2022

  • Date posted

    18 Aug 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

We are looking for a highly motivated and enthusiastic person to join our team as a Dental Receptionist. This is an excellent opportunity for someone with good communication skills to join a friendly practice and learn new skills from our experienced dental team whilst working towards a recognised qualification.

Receptionist role and responsibilities:

  • Meeting and greeting patients, providing a great first impression
  • Booking and amending appointments, answering the phone, updating patient records
  • Supporting the Practice Manager and clinical team with the smooth running of the practice
  • Making patients aware of dental services and offers
  • Handling payments
  • Accessing sensitive information whilst maintaining patient confidentiality

Requirements and prospects

Desired skills

Your skills and experience:

  • Ability to keep calm and professional in a fast paced environment
  • Personable, positive and enthusiastic with a great customer focus
  • Strong communication and organisation skills
  • Efficient with good computer skills

Personal qualities

  • Highly motivated, enthusiastic and hard working
  • Willingness to be flexible and work as an integral member of the dental team

Desired qualifications

Pass grades in GCSE English and maths

Future prospects

There is an opportunity to remain with the practice after the Apprenticeship and develop further skills including Treatment Coordinator or move on to the clinical side.

Things to consider

A DBS check will be required.

We are within walking distance of Hooton Train Station and have a car park for staff and patient use.

Apprenticeship National Minimum Wage (ANMW):

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit:

About the employer

Willaston Dental Care is a busy dental practice with an ever growing list of patients and staff members. We offer NHS private and cosmetic dental care to patients from the immediate surrounding areas. We pride ourselves on good customer service and a high degree of patient satisfaction with the care they receive from all staff members


Willaston Dental Practice


Wheatley Bungalow

Neston Road


CH64 2TN

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Training provider


Applications for this apprenticeship are being processed by Wirral Metropolitan College

Level 2 Customer Service Practitioner Standard including:

  • Level 2 Diploma for Customer Service Practitioners
  • Knowledge, Skills and Behaviours
  • Level 1 Functional Skills English to be achieved and take the test for L2 Functional Skills, if required
  • Level 1 Functional Skills maths to be achieved and take the test for L2 Functional Skills, if required 

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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