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Apprentice Hospitality Team Member Mullions No51

Come and join this great team in our busy hotel and restaurant. You will be helping us drive best practices in all aspects of hospitality, you will ensure that this fast-paced hotel and restaurant environment runs smoothly, assisting in the bar, reception, serving, and cleaning up. The role is varied and no one day is the same.

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Closing date: 04 Jun 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Various Shifts Including weekends

    Total hours per week: 40.00

  • Expected duration

    18 months

  • Possible start date

    14 Jun 2022

  • Date posted

    16 Aug 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Main responsibilities

The successful Hospitality General Assistant will undertake the following duties:

  • Accommodation reception, Bar Service, Cleaning and Food Service
  • Providing food and beverage services in our busy restaurant.
  • Set up trays for room service.
  • Clear the rooms once the booking has finished
  • Maintaining the appearance of our facility


Requirements and prospects

Desired skills

Ideal candidate

We are looking for a candidate who can demonstrate the following;

  • Great people skills and the ability to work as part of a team
  • Passionate about customer service
  • Good communication skills
  • High standards and be quality driven
  • A 'can do' attitude

Personal qualities

  • Good time-keeping


Desired qualifications

Good standard of maths and English.

Future prospects

Hopefully to a permanent position.

About the employer

Mullions No.51 is one of Street’s most established accommodation providers, welcoming guests from all over the world since 1976. We are ideally situated for business visitors to Clarks International, parents and visitors to Millfield School, cyclists, and leisure guests looking to experience the delights of Somerset...or the West Country’s largest outlet shopping centre, Clarks Village.


Mullions No51



High Street


BA16 0EF

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Training provider


Applications for this apprenticeship are being processed by Strode College


Suzie Drew 01458 844419

Training 1 day per week @ Strode College, Street, Somerset

A hospitality team member can work in a range of establishments, for example, bars, restaurants, cafés, conference centres, banqueting venues, hotels, or contract caterers. The role is very varied and although hospitality team members tend to specialise in an area, they have to be adaptable and ready to support team members across the business, for example during busy periods.  Specialist areas in hospitality include food and beverage service, serving alcoholic beverages, barista, food preparation, housekeeping, concierge and guest services, reception, reservations and conference, and banqueting. The most important part of the role is developing fantastic ‘hospitality skills and knowledge such as recognising customer needs, knowing how to match them to the products and services of the business, and working as part of a team to ensure that every customer, whether they are eating in a restaurant, drinking cocktails in a bar, ordering room service in a hotel or attending a business conference feels welcomed and looked after.

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

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