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Administration Assistant Apprenticeship Kids in Charge Ltd

We are currently recruiting an Administration Assistant for our rapidly expanding company. We are looking for a confident candidate to work in a fast-paced office environment, dealing directly with members of staff and members of the public.

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Closing date: 06 Jan 2022

Apprenticeship summary

  • Annual wage

    £15,392.00

  • Working week

    Monday to Friday Hours between 8:00AM to 6:00PM

    Total hours per week: 35.00

  • Expected duration

    18 months

  • Possible start date

    17 Jan 2022

  • Date posted

    16 Aug 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001752503

  • Positions

    1 available

The Administration Assistant will be responsible for the immediate day to day office duties, including but not limited to:

  • Answering the telephone ensuring each call is logged and messages are delivered promptly
  • Checking and answering emails
  • Receiving and distribution of external mail
  • Maintain accurate records of all children, bookings and if necessary waiting lists both manually and on our database
  • Record progress of enquiries and progress enquiries and keep database up to date
  • Support the increased take up of places on all sites
  • Produce and process invoices, termly and daily (ad hoc bookings)
  • Process and follow up all enquiries from parents
  • Posting all fees onto accounts accurately
  • Ensure all accounts are paid within terms and conditions / credit control
  • Photocopying and scanning as required
  • Keep Club registers up to date and informing Managers of changes efficiently
  • Archiving records in line with General Data Protection Regulations
  • Assisting in preparation of advertising materials
  • Assisting Club Managers with daily admin duties as and when required
  • Maintain a flow of information from schools
  • Communicating with parents with accurate information
  • Adding information to our website as required
  • Maintain stationery stocks for the Club and re-ordering as required
  • Perform any other duties required by the Manager
  • Booking sessions accurately and invoicing parents
  • Archiving records

Requirements and prospects

Desired skills

  • Strong oral and written communication skills
  • A pleasant phone manner
  • Ability to work effectively under pressure demonstrating strong organisational skills
  • Good numeracy, skills and adept in Microsoft Excel, word and data bases
  • Ability to meet agreed targets
  • Ability to creatively advertise the services we provide

Personal qualities

  • Ability to prioritise own workload whilst working to deadlines, either as part of a team or individually, using own initiative
  • Ability to follow instructions, systems and procedures accurately
  • Work accurately with attention to detail and adherence to processes
  • Ability to work as part of the team, and with external partners
  • Ability to communicate with impact and empathy

Desired qualifications

  • GCSE's in maths and English Level 4 (C) or above

Future prospects

Successful candidate can progress onto a higher apprenticeship or full employment.

Things to consider

Training one day a week will be based at our Ponders End centre in Enfield (EN3).


About the employer

Kids In Charge was founded by Mrs Constantia Barrett B.Ed. Hons.in 2007

Being a former highly experienced senior teacher and working mother of five  amazing children Mrs Barrett set out to provide childcare services that parents could trust.  A place where a parent could be assured that their child is seen and treated as an individual and their needs are truly central to all planning and activities.

Today Kids In Charge offer a high quality, reliable childcare service to families within fun, stimulating, safe environments.

We encourage children to become independent learners confident and assured. That’s why we are called Kids In Charge making a choice for a better future. We want to help children to be thinking people now and in the future.

Employer

Kids in Charge Ltd

Address

Wanstead Youth Centre

Elmcroft Avenue

London

E11 2DB

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Training

Training provider

FIRST RUNG LIMITED

Applications for this apprenticeship are being processed by FIRST RUNG

Contact

Beverley Woodhouse 07805 980150 bwoodhouse@firstrung.org.uk

  • Level 3 Business Administration Apprenticeship Standard
  • Functional Skills in maths and English if required

Apprenticeship standard

Business administrator

Level 3 (A level)


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