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Administration & Customer Service Apprenticeship TAX Assist

We are looking for a confident person to join our local accountancy firm. This is an excellent opportunity to gain office experience and your customer service qualification! We are looking for someone with good communication and organisation skills.

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Closing date: 09 Jun 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday: 09:00 - 17.00

    Total hours per week: 35.00

  • Expected duration

    15 months

  • Possible start date

    20 Jun 2022

  • Date posted

    16 Aug 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

 The role will include:

  • Answer telephone calls
  • Handle correspondence received by post
  • Simple data entry (populate cards payments spreadsheet, petty cash etc)
  • Scanning
  • Any ad hoc support to the accountants
  • Follow up prospects calls
  • New clients signed up courtesy calls
  • Disengagement clients letters
  • Onboarding (admin part)
  • Emails asking clients to bring books in

Requirements and prospects

Desired skills

  • Excellent telephone manner
  • Good communication skills
  • Enthusiastic and motivated

Personal qualities

  • Willingness to learn
  • Excellent time keeping
  • Responsible and reliable

Desired qualifications

No formal qualifications required but assessment will be carried out at interview to determine whether this programme is suitable.

Future prospects

The successful candidate can progress onto further training or into employment.

About the employer

We aim to save our clients time and money by reducing their tax bills wherever possible and helping them plan for the future. 

We offer a range of services including:

Year End Accounts

Self Assessment Tax Returns


Buinsess Plans

Employment Law and a range of other financial services.

TaxAssist Accountants Palmers Green can be found at the Aldermans Hill, at a walking distance from Palmers Green over ground station and just opposite to Broomfield Park. TaxAssist Palmers Green are proud to be a part of the local Palmers Green business community and are supporters of the London Chamber Of Commerce and active member of North London Business Network.


TAX Assist



Aldermans Hill


N13 4PP

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Training provider


Applications for this apprenticeship are being processed by FIRST RUNG


Beverley Woodhouse 07805980150

  • Level 2 Customer Service Practitioner Standard
  • Functional Skills in maths and English (if required)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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