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Receptionist Apprentice Euro Ashfords LLP

Join our leading accountancy practice and get you career started in the world of business and customer service. This is a office based role with the opportunity for the right candidate to progress into an advanced administration role.

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Closing date: 26 May 2022

Apprenticeship summary

  • Weekly wage

    £168.35

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 9.00am - 5.00pm. Shifts TBC.

    Total hours per week: 35.00

  • Expected duration

    12 months

  • Possible start date

    06 Jun 2022

  • Date posted

    13 Aug 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001752141

  • Positions

    1 available

Duties and responsibilities include:

  • Dealing with clients/visitors (via telephone/email/in person)
  • Dealing with incoming and outgoing post
  • Understanding standard letters for replying and updating letter templates when necessary
  • Preparation of debtors list and client database
  • Preparation of paid invoices for client fees paid

Requirements and prospects

Desired skills

  • Call and objection handling skills
  • Very good analytical and numerical skills
  • Experienced user of MS Office with very good Excel and database skills
  • An appreciation of customer services and account management
  • Good organisation and people skills
  • Good communication skills both telephone and face to face

Personal qualities

  • Able to cope with multiple priorities and changing environment
  • Diligent and dependable
  • Concern for accuracy and ability to meet tight deadlines

Desired qualifications

  • No formal qualifications required, but assessment will be carried out at interview to determine whether this programme is suitable

Future prospects

  • The successful candidate can go onto further training or an apprenticeship at Level 3, or into employment

Things to consider

  • The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates

About the employer

Euro Ashfords LLP is an accountancy practice based in Harrow, Wanstead and Central London covering all of London and its suburbs.

  • Established practice with over 25 years of experience
  • 4 Partner firm - mainly ACCA Qualified
  • Registered Auditors and Chartered Certified Accountants

Employer

Euro Ashfords LLP

Address

1st Floor

100

College Road

Harrow

HA1 1BQ

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Training

Training provider

FIRST RUNG LIMITED

Applications for this apprenticeship are being processed by FIRST RUNG

Contact

Beverley Woodhouse 07805980150 bwoodhouse@firstrung.org.uk

  • Level 2 Customer Service Practitioner Apprenticeship Standard
  • Level 1 Functional Skills in English, maths, and ICT (where applicable)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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