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Returns Admin Apprentice WBYS LIMITED

Join a forward thinking and award-winning footwear business. We are looking for an analytical and attentive person who will be willing to undertake multiple tasks. The daily jobs will include the administrative roles in the warehouse, including inputting data and information onto our systems and databases.

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Closing date: 25 Jan 2022

Apprenticeship summary

  • Weekly wage


  • Working week

    Varied days and shifts TBC

    Total hours per week: 30.00

  • Expected duration

    12 months

  • Possible start date

    28 Jan 2022

  • Date posted

    09 Aug 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

The position involves managing and monitoring customer returns and quality checking everything against company standard, to achieve high levels of customer satisfaction.

As a Returns Admin Apprentice you will be working both alone and as part of a team with efficiency and commitment to complete your work and strive to maintain the business performance targets.

  • Investigate, understand and report on all returns.
  • Oversea receipt of all goods to make sure they comply to supplier quality standards.
  • Investigate errors.
  • Support internal and external audits.
  • Proactively monitor and report with the Customer Service department to ensure timely supplier returns.
  • Support the development of quality assurance standards and procedures.
  • Provide quality support to other departments.

Requirements and prospects

Desired skills

  • Good organisational skills
  • Reliability and dependability
  • Literacy & numeracy
  • Must be IT literate

Personal qualities

  • Enthusiastic
  • Punctual and Positive

Desired qualifications

No formal qualifications

Future prospects

Being a Returns Admin Apprentice will allow you to grow knowledge and expertise into the evergrowing online retail market, you'll be able to become a valued member of our team which will put you in a strong position to gain the transferable skills that you can use to discover your unique potential within the Warehousing sector and propel you into advanced positions

Things to consider

You will receive first class training and support throughout your Apprenticeship with Smart Training

About the employer

WBYS Limited established in 2004 as an online footwear retailer based in the heart of Leicester, we now sell a large variety of top brands across 5 of our websites and deliver shoes internationally. We strive for uniqueness & quality across all of our brands and are market leaders in online slipper, safety footwear & school shoes sales.





Hastings Road



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Training provider


Applications for this apprenticeship are being processed by Smart Training & Recruitment


Smart Training And Recruitment 03300880888

Full induction through and ongoing training/learning and development throughout the Apprenticeship by Smart Training.

Apprenticeship standard

Business administrator

Level 3 (A level)

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