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Customer Service Apprentice LS1046 RDH SECURITY LIMITED

We are looking for a new enthusiastic member for our small team to carry out a varied role of customer service and administration.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 17 Jan 2022

Apprenticeship summary

  • Weekly wage

    £144.00

  • Working week

    32 Hours Per Week. 4 x 8 hour days, Mon-Fri (days and times to be negotiated) 30 minutes lunch break.

    Total hours per week: 32.00

  • Expected duration

    12 months

  • Possible start date

    31 Jan 2022

  • Date posted

    04 Aug 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC091177446

  • Positions

    1 available

Company: RDH Security LTD

Job Title: Customer Service Apprentice

Apprenticeship Funding - for eligibility please speak to us directly

The Role:

We are looking for a new enthusiastic member for our small team to carry out a varied role of customer service and administration. If you'd be confident speaking with customers face to face and on the phone, then this is the job for you!

Duties will include:

  • Answering the telephone to trade and general customers
  • Taking orders by telephone
  • Preparing orders for customers
  • Stock Control
  • Dealing with customers face to face to and advising on the different products we have available
  • Keeping the shop floor area clean and tidy
  • Assisting with ordering new stock
  • Assisting with social media campaigns
  • Creating invoices for customers
  • Completing orders ready for courier collection
  • Taking payments in person, over the phone and online

The Person:

  • Reliable
  • Trustworthy
  • Willing to learn

Skills Required:

  • GCSE grade C / 4 in maths and English (or equivalent)

The successful candidate will study a Level 2 Customer Service Practitioner. This will be aided by an assessor who will carry out all assessments as work-based learning within the workplace.

Working Hours and Wage:

32 Hours Per Week. 4 x 8 hour days Mon-Fri (days and times to be negotiated) 30 minutes lunch break.

£144 per week.

Progression Opportunities:

Potential to progress to higher level apprenticeship and permanent position within the company.

The Business:

RDH Security Ltd provide gate automation and security installation solutions. We operate a trade counter and warehouse at our Kimberworth, Rotherham site.

Please note due to high volume of applications expected, this post may close before the displayed closing date when sufficient number of applications have been received.

Eligibility Criteria:

Do you already hold the same qualification at this level or above? - If yes please call the office on 0114 2635720 to discuss before continuing with the application

Are you currently working in the same industry sector/ job role as this apprenticeship? - If yes please call the office on 0114 2635720 to discuss before continuing with the application.

Do you hold a GCSE grade D/grade 3/ level 1 or above or equivalent in in both Maths and English? - If no please call the office on 0114 2635720 to discuss before continuing with the application.

Can you commit to a full-time apprenticeship for the next 12-18 months? - If no please call the office on 0114 2635720 to discuss before continuing with the application.

The Source is an equal opportunities employer and positively encourages applications from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


Requirements and prospects

Desired skills

  • Good communication skills

Personal qualities

  • Reliable
  • Trustworthy
  • Willing to learn

Desired qualifications

GCSE grade C / 4 in maths and English (or equivalent).

Future prospects

Potential to progress to higher level apprenticeship and permanent position within the company.

Things to consider

Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for Apprentices is £4.30 per hour. This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies.


About the employer

RDH Security Ltd provide gate automation and security installation solutions. We operate a trade counter and warehouse at our Kimberworth, Rotherham site.

Employer

RDH SECURITY LIMITED

Address

Unit 8, Peak House, Greaves Road

Rotherham

S61 1SZ

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Training

Training provider

MEADOWHALL TRAINING LIMITED

Applications for this apprenticeship are being processed by The Source Academy

Contact

Kerry Cook

The successful candidate will study a Level 2 Customer Service Practitioner. This will be aided by an assessor who will carry out all assessments as work-based learning within the workplace.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Employer's Application Instructions

Please apply via the following link

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 17 Jan 2022