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Customer Service Apprenticeship OAKFIELD PHARMA LIMITED

An exciting opportunity to work in a pharmacy environment providing customer service to local residents and customers. For the right person, there is the opportunity to secure full time employment and progress to higher level qualifications.

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Closing date: 31 Oct 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Saturday, shifts vary between 08:30 - 18:30.

    Total hours per week: 40.00

  • Expected duration

    20 months

  • Possible start date

    08 Nov 2021

  • Date posted

    30 Jul 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Responsibilities will include:

  • Restocking shelves with medications and putting away pharmaceutical stock and other supplies
  • Answering phone calls in a professional manner and directing to appropriate members of the team
  • Ensuring that work areas are organised and kept clean and tidy
  • Labelling items within the pharmacy
  • Placing orders for stock
  • Ensuring that work areas are organised and kept clean and tidy

Requirements and prospects

Desired skills

  • Good IT skills
  • Have good communication skills
  • Have excellent time management skills

Personal qualities

  • Be trustworthy
  • Be aware of the need for confidentiality
  • Be able to work independently and as part of a team
  • Have a professional outlook and presentation
  • Have a desire to learn in a fast pacing pharmacy
  • Be organised, self- motivated and enthusiastic
  • Display a caring, discreet, and conscientious attitude to patients and colleagues alike

Our main aim is to ensure we have someone who is flexible, hardworking, tenacious, and keen to learn.

Desired qualifications

GCSEs at grades C/4 or above (or equivalent) in maths and English.

Future prospects

Opportunity to move into full-time employment upon completion of this apprenticeship.

About the employer

Allied Pharmacies is dedicated to reducing your operating costs. We can help you take advantage of the huge discounts and savings normally reserved for the big pharmacy chains and thanks to our buying power, all Allied Pharmacies group members enjoy low prices as well as excellent customer service.  Allied Pharmacies approach is very flexible and can cater for the individual requirements of your business. We offer a number of business arrangements with our partners.





Wincobank Avenue


S5 6AZ

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Training provider


Applications for this apprenticeship are being processed by Lifelong Learning and Skills Service


Asima Zahir 01142296179

Level 2 Customer Service Practitioner apprenticeship standard, which includes:

  • Level 1/2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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