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Business Administrator Apprenticeship The Lyceum Yorkshire Ltd

The Office Administrator’s role will include working closely with manager by handling duties, coordinating calendars, and booking events.

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Closing date: 05 Nov 2021

Apprenticeship summary

  • Weekly wage

    £129.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    11.30am - 5.30pm Monday to Friday

    Total hours per week: 30.00

  • Expected duration

    18 months

  • Possible start date

    08 Nov 2021

  • Date posted

    26 Jul 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001742882

  • Positions

    1 available

In order to be successful in this position you should be detail-oriented, professional and have excellent written and verbal communication skills.

Responsibilities/ Day to day:

  • Answering phone calls, responding to emails, and preparing documents, including office correspondence
  • Maintaining general office files, including job files, and other files related to the company’s operations
  • Booking customers in for appointments
  • Maintain and develop a strong relationship with our clients
  • Work in a busy office environment dealing with a high level of inbound enquiries for hospitality and events bookings
  • Respond efficiently and accurately to all incoming enquires maintaining high levels of customer service at all times
  • Prepare proposals quotations, event contracts and cost summaries
  • Detail customer requirements and liaise with colleagues to ensure all customer needs are met. Ensuring the smooth transition for the customer from event coordination to event delivery
  • Take payments from customers
  • Assist with checking billing information ready for invoicing
  • Complete timely follow ups once an event has taken place to ascertain any future requirements

Requirements and prospects

Desired skills

  • Confident on carrying out business emails
  • Have a polite, friendly can-do approach
  • Be able to manage tasks alone  in order to meet deadlines and targets
  • Comfortable with handling confidential information
  • Multitasking and time management skills
  • Have the ability to prioritise tasks

Personal qualities

  • You’ll be Self Motivated and Hardworking with real desire to deliver excellent service

Desired qualifications

  • GCSE, or equivalents – English and maths (Grade C/4 or above) - essential

Future prospects

  • As with any apprenticeship opportunity – if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business

About the employer

We are a small close family/friend run business.  Lyceum Bar & Grill are based in Bradford and are proud to serve the surrounding area. The Lyceum provide beautiful event space and create a unique event experience. We work with vendors and service providers to create dream events. We co-ordinate weddings and events as well as serving and delivering Indian food.

Employer

The Lyceum Yorkshire Ltd

Address

Lyceum House

Bradford Lane

Bradford

BD3 8LW

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Training

Training provider

CT SKILLS LIMITED

Applications for this apprenticeship are being processed by CT Skills

Contact

Poppy poppy.tolson@ctskills.co.uk

Business Administrator Level 3

Apprenticeship standard

Business administrator

Level 3 (A level)


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