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Locksmith Customer Services Apprentice Bolton Lock Co Ltd

Your role will include; Liaise and serve Customers Plan and Prioritise own workload including the process/completion of sales and work orders Comply and Implement both Internal Company and External Customer policies and procedures To participate in the supply or repair and maintenance of all major types of lock and security equipment

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 12 Nov 2021

Apprenticeship summary

  • Weekly wage

    £240.00

  • Working week

    Monday - Friday, 8.30am - 5.00pm and Saturday, 9.00am - 1.00pm (with a half day off in work week)

    Total hours per week: 40.00

  • Expected duration

    17 months

  • Possible start date

    15 Nov 2021

  • Date posted

    23 Jul 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001742425

  • Positions

    1 available

Your role will include:

  • Liaise and serve Customers
  • Plan and Prioritise own workload including the process/completion of sales and work orders
  • Comply and Implement both Internal Company and External Customer policies and procedures
  • To participate in the supply or repair and maintenance of all major  types of lock and security equipment
  • Further develop personal engineering skills through onsite working with engineers
  • Deal with telephone enquiries in an efficient, polite and helpful manner and /or take messages
  • Liaise with workshop supervisor / GM to ensure the progress of daily workload within the Call Out Locksmith and Retail Sales and Workshop departments is organised and scheduled to meet Customer requirements and/or contracted deadlines

Requirements and prospects

Desired skills

  • Good level of numeracy
  • Good attention to detail
  • Mechanically Minded
  • Willing to learn and adapt

Personal qualities

  • Well Presented
  • Personable
  • Positive Attitude
  • Self-Motivated

Desired qualifications

GSCE or equivalent:

  • English A-D / 8-3
  • Maths A-C / 8-4

Future prospects

  • Full time employment – progression within Company

About the employer

Based in Westhoughton, Bolton Lock Company Ltd is a well-established Master Locksmith and a highly respected family owned and run business who have been providing specialist Safe and Lock services plus Key Cutting to both domestic and commercial clients for over 30 years and is one of the North West’s most trusted providers of Security and Architectural products.Based in Westhoughton, Bolton Lock Company Ltd is a well-established Master Locksmith and a highly respected family owned and run business who have been providing specialist Safe and Lock services plus Key Cutting to both domestic and commercial clients for over 30 years and is one of the North West’s most trusted providers of Security and Architectural products.

Employer

Bolton Lock Co Ltd

Address

354-360

Manchester Road

Bolton

BL5 3JT

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Training

Training provider

ALLIANCE LEARNING

Applications for this apprenticeship are being processed by Alliance Learning

Contact

June Smith 01204 677888

Customer Service Practitioner Level 2 Apprenticeship Standard:

  • This will include NVQ Level 2, Technical Certificate and Functional Skills

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Employer's Application Instructions

Please register your details on our website and a member of our dedicated team will contact you.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 12 Nov 2021