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Hospitality Team Member THE CAT & WICKETS PUB COMPANY LTD

We have a fantastic opportunity for the right candidate to join our friendly team at our Country Gastro pub as a hospitality team member. You will be meeting and greeting customers, dealing with their enquiries, taking care of customer needs on a daily basis, ensuring you go that extra mile for every guest.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 Oct 2021

Apprenticeship summary

  • Weekly wage

    £172.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Every Monday/Tuesday off (college on Mondays). And one other day off. We operate on a four-day working week.

    Total hours per week: 40.00

  • Expected duration

    12 months

  • Possible start date

    01 Nov 2021

  • Date posted

    23 Jul 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001742364

  • Positions

    1 available

We have a fantastic opportunity for the right candidate to join our friendly team at our Country Gastro pub as a hospitality team member. You will be meeting and greeting customers, dealing with their enquiries, taking care of customer needs on daily on daily basis, ensuring you go that extra mile for every guest.

The successful candidate will be given full training, guidance and support by our experienced management team.

Successful candidates will have the opportunity to advance their careers quickly as we expand over the coming years provided they show aptitude and ability.

Your duties and responsibilities will include;

  • To ensure at all times that the customers receive the attention, standard and service they are entitled to
  • To always deal with passing customers in a polite, pleasant and professional manner
  • To adhere to the standard of safety, hygiene and cleanliness laid down by the law and the company policies
  • To carry out service according to Company specification
  • To abide by Health & Safety and Food & Hygiene legislations at all times
  • To wear and maintain the correct uniform
  • To behave with other members of the staff in a polite, honest and friendly way
  • To be punctual at all times
  • To report to Management on duty any complaints, incidents, accidents or any other irregularities
  • To carry out any reasonable request made by the management
  • To attend department and general staff meetings
  • To attend any training sessions as judged reasonably necessary by the management

Requirements and prospects

Desired skills

  • Hunger to learn
  • Passion for food
  • Strong work ethic
  • Cheerful, positive personality and “can do” attitude (BY FAR THE MOST IMPORTANT TRAIT!)

 

Personal qualities

  • Enthusiastic and friendly.
  • Honest, trustworthy and reliable.
  • Flexible approach, Commitment to want to work
  • Motivated with high energy levels

Desired qualifications

  • GCSE grade C/4 or above in English and maths (or equivalent). (If you do not already meet these criteria, we will ask you to sit initial assessments to indicate which level you are currently working at)

Future prospects

  • To secure a permanent position within the setting and advancing your career with us quickly as we expand.

Things to consider

  • This is an application to study an apprenticeship with the SMB Group (Stephenson Brooksby Melton College). Before being considered for a formal interview with the employer, you will be required to apply and be accessed and have an initial interview by the college.
  • You will be entitled to a share of the staff gratuities in line with other employees. Full time employees can expect in the region of £2k-£3k tips a year.
  • Apprentice wage for the first four weeks.  After this point we will have an appraisal where hourly rate will be discussed and increased on an individual basis.
  • As an apprentice you can apply for an NUS Apprentice extra card which can be used at hundreds of high street and online brands. https://www.apprenticeextra.co.uk/

About the employer

Owned by England and Nottinghamshire cricketers Stuart Broad and Harry Gurney, and winner of best casual dining venue 2019 in Leicestershire, the Tap & Run is a country pub and kitchen situated in the picturesque Vale of Belvoir.

The Cat & Wickets Pub company plans to open a pub a year for the next five years so successful candidates will have the opportunity to advance their careers and move up the ranks quickly if they show the right aptitude and ability.

Employer

THE CAT & WICKETS PUB COMPANY LTD

Address

The Tap & Run

Main Road

Melton Mowbray

LE14 3BG

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Training

Training provider

BMC (BROOKSBY MELTON COLLEGE)

Applications for this apprenticeship are being processed by Brooksby Melton College

Contact

Apprenticeship Team (SMB Group) 01530 519 001 apprenticeships@smbgroup.ac.uk

  • Functional skills if necessary.
  • On-the-job training.
  • Off-the-job training.
  • Hospitality team member level 2

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)


Employer's Application Instructions

All applications should be made through the Stephenson College (Part of the SMB Group) website and under no circumstances should a direct approach to the employer be made. Any direct approaches will result in your application NOT being considered for selection. Please understand that we may close vacancies prior to the publishing closing date if a sufficient number of applications are received. Please ignore the below statement to apply through the employer website, this is an automated message from the National Apprenticeship Service.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 Oct 2021