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Administrative Apprentice ALPHA ACADEMIES TRUST

Provide full administrative support as well as assisting in all daily clerical functions within the Academy. Act as first point of contact for visitors to the Academy and those making contact by telephone. The successful candidate will also gain a wide range of experience working on reception and dealing with enquiries.

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Closing date: 31 Oct 2021

Apprenticeship summary

  • Weekly wage

    £159.10

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 37 hours Working hours T.B.C.

    Total hours per week: 37.00

  • Expected duration

    15 months

  • Possible start date

    05 Nov 2021

  • Date posted

    22 Jul 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001742232

  • Positions

    1 available

  • Act as first point of contact for visitors to the Academy and those making contact by telephone
  • Receive, sign for, sort and distribute post coming into the Academy
  • Ensure all telephone messages are recorded, including students’ absences and to pass messages to the appropriate person
  • Minute taking and the production of minutes
  • Operate and service (with toner, paper etc.) all machinery in Reprographics/ Administration areas and to contact engineers to keep all machinery in working order
  • Support the Exams & Qualifications Manager in all administrative tasks as required

Requirements and prospects

Desired skills

  • Competent using office programs (e.g. MS Office, Google Docs etc.) with the aptitude to learn new software & systems
  • Strong organisational skills with the ability to multitask
  • Self-motivated and able to work flexibly
  • Excellent written and verbal communication skills
  • Keen eye for detail and the ability to work accurately under pressure
  • Strong team player with the confidence to work alone

Personal qualities

  • Willing to learn
  • Work well within a team and independently

Desired qualifications

GCSE grades A*-C (9-4) including maths and English (or equivalent)

Future prospects

Completion of the apprenticeship could lead to a permanent position for the right person

Things to consider

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates.


About the employer

The Alpha Academies Trust has been established to create a network of schools in North Staffordshire that provide excellent academic tuition and outstanding vocational experience for young people. Our focus is on inspiring students to achieve, providing them with skills for the modern workplace, and, working closely with employers, to create innovative learning partnerships.

Employer

ALPHA ACADEMIES TRUST

Address

Discovery Drive

Stoke-On-Trent

ST2 0GA

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Training

Training provider

Newcastle-under-Lyme College & Stafford College

Applications for this apprenticeship are being processed by Newcastle-under-Lyme College & Stafford College

Contact

01782 254287 apprenticeships@nscg.ac.uk

  • Level 2 Customer Service Practitioner Apprenticeship Standard
  • Level 1 Functional Skills in maths & English (where appropriate)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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