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Customer Care Administrator Apprentice Logistica Facilities Management Ltd

A varied and interesting role with a supportive team who will provide full training and development. There will be a genuine opportunity for career progression for the right candidate which could see you moving into a more senior role on completion of the initial apprenticeship.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 22 Oct 2021

Apprenticeship summary

  • Weekly wage

    £165.60

  • Working week

    Monday - Friday, 09:00 - 17:00, with a 45-minute lunch break.

    Total hours per week: 36.00

  • Expected duration

    16 months

  • Possible start date

    01 Nov 2021

  • Date posted

    29 Jul 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001742166

  • Positions

    1 available

Duties may include:

  • Meeting and greeting visitors as well as answering incoming telephone calls and taking messages where appropriate
  • Filing and keeping the front office and meeting rooms organised and tidy
  • Take responsibility for the stock counts within the office
  • Monitoring and ordering stationery as required
  • Monitoring and ordering uniforms and PPE as required
  • Dealing with Customer Enquiries
  • Liaising with engineers and subcontractors for new works, and also chasing updates and paperwork
  • Processing purchase orders advised by manager
  • Take responsibility for the engineers training Matrix, and book courses when required as approved by line manager
  • Update subcontractors’ files, making sure insurances are up to date etc.
  • Analysing data and recommending improvements based on your findings
  • Take responsibility for the incoming/outgoing post
  • Ad hoc duties as and when required by the department

Requirements and prospects

Desired skills

  • Good IT and keyboard skills
  • Good communication skills, with a polite telephone manner

Personal qualities

  • Enthusiastic and willing to learn
  • Not afraid to ask questions and suggest new ideas
  • Ambitious and eager for career development
  • Reliable and punctual
  • Highly organised and able to multi-task
  • Able to follow procedures and processes

Desired qualifications

GCSEs at grades C/4 or above (or equivalent) in maths and English.

Future prospects

We are ideally looking for someone who wants to complete the initial apprenticeship and then stay on and progress with the company.


About the employer

Located in Unsworth, this is a varied and interesting administration role with lots of opportunity to progress and is ideally situated for applicant based in Unsworth Pole, Hollins, Sunnybank, and Whitefield. 

Employer

Logistica Facilities Management Ltd

Address

Beehive Works

Hollins Lane

Bury

BL9 8AA

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Training

Training provider

BURY COLLEGE

Applications for this apprenticeship are being processed by Bury College

Level 2 Customer Service Practitioner apprenticeship standard.

College attendance is not currently required for this qualification although you may need to attend functional skills classes if you do not have the required level of maths and English.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Employer's Application Instructions

Please click on the link below. Complete the form at the bottom of the vacancy with your details and attach a copy of your CV. A member of the Bury College Apprenticeship Team will then be in touch regarding your application.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 22 Oct 2021