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Apprentice Administrator Newholme Surgery

Apprentice Administrator to help with duties such as telephone enquiries and liaising with other organisations. This is an excellent opportunity for a smart, ambitious and self-motivated individual to join a friendly environment.

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Closing date: 12 Nov 2021

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday on a rota basis with 8.00am starts and 6.30pm finishes e.g. 8.00am - 4.30pm or 10.00am - 6.30pm

    Total hours per week: 37.50

  • Expected duration

    18 months

  • Possible start date

    13 Nov 2021

  • Date posted

    27 Jul 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Duties will include:

  • Dealing with patient queries via telephone and face to face
  • Maintaining confidentiality at all times
  • Opening, distributing mail with incoming mail both internal and external, dealing with outgoing mail
  • Liaising with other organisations such as hospitals, social services etc
  • Computer data entry and the maintenance of patient's records
  • Faxing, photocopying, scanning and filing hospital letters into patient records
  • Checking statistics against patient records electronically

Requirements and prospects

Desired skills

  • A great opportunity for a person with excellent communication skills who enjoys contact with the public
  • Ideally some previous experience in customer care, must be able to work effectively in a busy environment
  • Must be able to follow procedures exactly and attention to detail is an essential

Personal qualities

  • Mature
  • Organised
  • Punctual and helpful with a flexible approach to work

Desired qualifications

  • Educated to GCSE level 4 (Grade C) or above in English and maths

Future prospects

  • Opportunities to progress within the organisation

Things to consider

  • Consider a travel plan to make sure you can get to the vacancy

About the employer

A local medical centre based in St Helens.


Newholme Surgery



Crab Street

St. Helens

WA10 2DJ

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Training provider


Applications for this apprenticeship are being processed by St Helens Chamber Limited


Adam Gardam 01744742103

  • Business Administrator Level 3 Apprenticeship Standard

Apprenticeship standard

Business administrator

Level 3 (A level)

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