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Apprentice Customer Service Panic Transport (Contracts) Limited

Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above, then we want to hear from you.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 20 Nov 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    8.30am - 5.30pm Monday - Friday plus some weekend work may be required to support the needs of the business

    Total hours per week: 40.00

  • Expected duration

    1 years

  • Possible start date

    30 Nov 2021

  • Date posted

    20 Jul 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Key responsibilities:

  • You will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public
  • Dealing with customers face to face, over the phone and via email
  • Meeting customers in a polite and friendly manner
  • Taking accurate messages
  • Updating computer systems accurately

Requirements and prospects

Desired skills

  • Excellent customer service skills
  • Ability to remain calm and polite when under pressure
  • High standards of English and maths
  • IT literate

Personal qualities

  • High standards of personal appearance
  • Ability to quickly build relationships
  • Friendly and outgoing personality

Desired qualifications

GCSE grade C/4 or above in English and maths (or equivalent qualifications).

Future prospects

A chance to progress through the company.

Things to consider

There will be very busy periods during the day when you will be expected to prioritise your workload and communicate effectively with customers and other staff members.

About the employer

Founded in 1990, our philosophy has always been, and remains to be, to provide a first-class service to all our customers. We achieve this with premium quality vehicles and uniformed, professional drivers, fully trained to provide the best service, every time.


Panic Transport (Contracts) Limited


Europark A5 Watling Street


CV23 0AQ

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Training provider


Applications for this apprenticeship are being processed by Mantra Learning Limited


Carol Chapman 01953715524

  • Level 2 (Intermediate) Customer Service Practitioner Apprenticeship Standard

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

Please email cvs to

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 20 Nov 2021