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Internal Account Manager / Customer Service Apprenticeship Blackburns Metals Limited

A fantastic opportunity has arisen to join our Sales team within Norwich. We are looking for an individual who wants to build a long term career within Sales.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Oct 2021

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday to Friday. Shifts TBC.

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    04 Nov 2021

  • Date posted

    20 Jul 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

We can offer a structured development programme with a range of benefits. You will form part of our dynamic sales team and enjoy working in a fast-paced environment where no two days are the same.

This important role will consist of:

  • Providing excellent service to our customers
  • and will require strong communication skills
  • Answering busy phone lines, with the aim of providing every customer with exceptional service
  • Working within Sales Team and being involved with placing orders
  • Building relationships with customers and achieving sales targets
  • Having attention to detail with a good grasp of numeracy

Working in a fast-paced, sales focussed environment, the role is office based, working Monday to Friday 8.30 - 17.00.

The successful candidate will be eligible for our generous annual profit sharing scheme, in addition to 20 days annual leave and a host of internal training and development programmes.

Full training and support will be provided through the Customer Service Apprenticeship Programme.

Requirements and prospects

Desired skills

  • Attention to detail
  • Eagerness to learn
  • Approachable
  • Reliable
  • Computer literate
  • Good communicator both in person and on the phone
  • Enthusiastic

Personal qualities

  • Due to the location to the service centre, which is based in Norwich, own transport would be beneficial, but not essential

Desired qualifications

  • GCSE or equivalent A*-C/9-4 in maths and English preferred but not essential

Future prospects

  • Development is at the heart of Righton Blackburns and we are proud of the learning and development opportunities we provide. We are keen to develop our talented team and provide opportunities to progress. This is an entry level role with the opportunity to develop and build a long-term career. Full training will be provided alongside the opportunity to continue studying with the Level 3 Business Administration apprenticeship

Things to consider

  • Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit:

About the employer

Righton Blackburns Norwich offers a busy but fun environment to work within. The current team has many years experience and would welcome a new member to the team by offering exceptional support. The company offers first class training and there is a genuine desire to progress and promote internally.


Blackburns Metals Limited


Unit C

Frenbury Estate, Drayton High Road



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Training provider


Applications for this apprenticeship are being processed by HIT Training Ltd


Clare Watson 023 9298 1724

  • Level 3 Customer Service Specialist Apprenticeship Standard
  • Level 2 Functional Skills in English and maths (if required)

Apprenticeship standard

Customer service specialist

Level 3 (A level)

Employer's Application Instructions

To apply for this vacancy please click 'Apply now' and you will be redirected to the GetMyFirstJob website where you will be required to submit an application. If this is your first visit to GetMyFirstJob you will be required to register on the website, please complete all fields upon registration and ensure you attach a copy of your CV

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Oct 2021