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Business Administration Apprentice Protec

Protec are looking to recruit a Business Administration Apprentice. Reporting to the Customer Service Manager, you will be responsible for supporting the department with general administration tasks.

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Closing date: today

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday 8am - 5pm

    Total hours per week: 40.00

  • Expected duration

    18 months

  • Possible start date

    25 Oct 2021

  • Date posted

    21 Jul 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Job Description:

Reporting to the Customer Service Manager, you will be responsible for supporting the department with general administration tasks.


  • Working through your day-to-day activities within the department, ensuring they are dealt with and accounted for in the appropriate timeframe
  • Working as a team towards the achievement of all activities being completed within the department, regardless of current individual workload
  • Resolving customer queries, order processing, delivery issues with a high degree of accuracy on time
  • Providing feedback to the Customer Service Manager with issues or complaints that need escalating
  • Offering feedback to the Customers Service Manager with opportunities to build training and development around
  • Ensure quotations are handled with in a certain time frame (20 minutes)
  • Where applicable, ensure that personalisation for the customer is stuck to using the tools (Salesforce) provided to build rapport with customer base
  • Work closely with the other departments
  • To maintain all the Company’s equipment to a high standard and to maintain a high level of personal standards
  • To carry out any additional and reasonable request made by the Company
  • To constantly strive to improve through self development

Requirements and prospects

Desired skills

  • High level of attention to detail
  • Objective driven with a key focus on the job at hand
  • Must have a high level of numeracy and literacy
  • Demonstrate a willingness to contribute and progress within the role by going the extra mile

Personal qualities

  • Be able to multitask and work to a consistently high standard through a varied work load
  • A team player and problem solver
  • Thinks, speaks and always acts positively and with enthusiasm

Desired qualifications

GCSE qualification in maths and English or equivalent.

Future prospects

Customer Service Administrator/Executive.

About the employer

UK's leading manufacturer & supplier to temporary protection materials.




Construction House

Addlington Industrial Estate


SK10 4NL

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Training provider


Applications for this apprenticeship are being processed by Macclesfield College


Maxim Business Training 01625 410000

Level 3 Business Administrator Apprenticeship Qualification

Apprenticeship standard

Business administrator

Level 3 (A level)

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