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Hospitality Team Member - Waiter Apprenticeship SOHO HOUSE LIMITED

We are seeking outgoing apprentice waiters to join the team. Candidates must possess a passion to learn about Food and Beverage in addition to superior customer relations skills. Only those waiter waitresses eligible to work in the UK or have a valid UK work permit visa will be considered for the above waiter waitress position.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Oct 2021

Apprenticeship summary

  • Weekly wage

    £440.00

  • Working week

    Shifts TBA.

    Total hours per week: 40.00

  • Expected duration

    12 months

  • Possible start date

    02 Nov 2021

  • Date posted

    19 Jul 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001740053

  • Positions

    1 available

As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.

Key Duties and Responsibilities:

  • Assist in creating a warm and welcoming environment for our guests
  • Ensure that guests are seated and provided with menus promptly
  • Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is always delivered to guests
  • Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have
  • Take food and beverage orders and ensure that orders are communicated accurately, and drinks served correctly
  • Ensure an efficient and safe delivery of all food and beverage orders
  • Set up, clear and tables promptly after use to ensure that guests can be seated in a timely manner
  • Ensure the restaurant areas are clean and well always well-presented and assist with cleaning and housekeeping duties as required
  • Deal with guest complaints in a friendly and efficient manner, always ensuring guest satisfaction and ensure that any guest complaints and comments are reported to management
  • Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures and training
  • Prepare all back of house service points regarding expected numbers for breakfast, lunch, or dinner requirements as necessary
  • Support the kitchen staff as and when required and in accordance with hygiene and safety regulations including washing up
  • Ensure that all front of house and guest areas are always well maintained

You should:

  • Love to have fun at work and enjoy working as a part of an energetic team
  • Ability to and like working in busy, fast-paced environments
  • Keen to learn while working, and have a passion for food and beverage
  • Hard working individuals who like a challenge and can think quickly
  • Can-do attitude 

You’ll get:

  • One of the most competitive salaries within the hospitality industry
  • Fantastic career growth and personal development opportunities, with an opportunity to travel
  • abroad with us
  • Meal on shift
  • Our food and drinks network, Cookhouse & House Tonic. which offers a monthly calendar of
  • interactive trainings, guest demonstrations from industry professionals, sourcing and tasting trips and our own in-house magazine
  • Subsidised gym memberships, pension and great discounts across our site

Requirements and prospects

Desired skills

None Specified.

Personal qualities

  • Punctual
  • Outgoing
  • Friendly
  • Customer Focused

Desired qualifications

None Specified.

Future prospects

Potential permanent role at the end of the apprenticeship, & progression opportunities for the right candidate


About the employer

Soho House & Co is a collection of private members' clubs and restaurants, catering to those in the film, media, fashion and creative industries.

The company has unique ventures throughout the UK, USA and Europe. In addition, the Group is developing with new openings planned globally. Soho House London is a members’ club and home to a restaurant, three dining rooms, as well as House Kitchen - an informal, open-plan dining area. Our chefs prepare contemporary European cuisine using carefully sourced ingredients from within and around the UK. Our venues are individual and diverse, but they are all united by the same Soho House ethos. The Houses are regarded as a home away from home for our members, creating a warm, personalised atmosphere.

The hotels within Soho House are of unparalleled design, with outstanding service being the central priority. Our restaurants are consistently busy, offering friendly but professional service.

Employer

SOHO HOUSE LIMITED

Address

2

Queen Street

London

W1J 5PA

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Training

Training provider

HIT TRAINING LTD

Applications for this apprenticeship are being processed by HIT Training Ltd

Contact

Vicky Williams 023 9387 6392 vicky.williams@hittraining.co.uk

Hospitality Team Member Level 2 Apprenticeship
The programme includes curated professional development sessions from our leaders and select members, as well as access to a wide variety of additional training, mentoring, and a potential
permanent role at the end.

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)


Employer's Application Instructions

To apply for this vacancy please click 'Apply now' and you will be redirected to the GetMyFirstJob website where you will be required to submit an application. If this is your first visit to GetMyFirstJob you will be required to register on the website, please complete all fields upon registration and ensure you attach a copy of your CV

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Oct 2021