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Hospitality Team Leader Apprenticeship SPLENDID RESTAURANTS (COLONEL) LTD

KFC are looking for an experienced and dedicated individual to join their team. If you fancy taking on the challenge and joining a global brand, read on!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 26 Oct 2021

Apprenticeship summary

  • Weekly wage

    £380.40

  • Working week

    Shift work, including evenings, weekends and mornings

    Total hours per week: 40.00

  • Expected duration

    65 weeks

  • Possible start date

    02 Nov 2021

  • Date posted

    16 Jul 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001739737

  • Positions

    2 available

As a Team Leader with KFC, you will be supporting the restaurant management team with the day-to-day running of the restaurant.

You will help to build and run a team that cares about quality and consistency in customer service and lead by example, ensuring that your restaurant is excelling and exceeding monthly sales targets.

You will be offered on the job training and the apprenticeship will support your development and beyond.

Please be aware that for this role you will need experience of leading a team in the workplace, ideally in a hospitality or retail environment, with a proven track record of improving guest experience.

Day to day responsibilities:

  • Opening and closing the restaurant securely
  • Overseeing that the restaurant is regularly cleaned - organising the cleaning schedules and doing spot checks to make sure it is being followed closely
  • Daily training of staff to ensure your team are working to the best of their abilities
  • Managing your team on shift and making sure customers are provided with the highest quality service
  • Review guest feedback with the management team to guarantee continually improving customer satisfaction
  • Plan for every potential opportunity to increase sales - including keeping an eye on any local events in the community and with competition
  • Making sure the team are clear on their sales goals at the beginning of every shift
  • Ensure good practice around all cash handling and in-store banking procedures. You'll have a strong understanding of how to control costs including labour costs, stock levels, ordering and deliveries

Requirements and prospects

Desired skills

We are looking for someone with experience of leading a team in the workplace, ideally in a hospitality or retail environment, with the following qualities:

  • A proven track record of improving the guest experience
  • An understanding profit and loss and cost management
  • Experience with decision making and leadership
  • Previous experience of implementing ideas and delivering creative change in the workplace

Personal qualities

At KFC, you will need to be driven to succeed and determined to progress and develop within your role. We are looking for someone who is:

  • Great in a leadership role
  • Passionate o Excellent communication skills
  • Consistent and proven customer service skills
  • A flexible approach to work hours and shifts

Desired qualifications

  • No qualifications are required for this role

Future prospects

  • Ongoing training and development within KFC as well as through the apprenticeship training programme

Things to consider

  • The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early

In return for starting your apprenticeship with us, you will receive:

  • A competitive hourly salary
  • Pension contribution scheme
  • 25% Staff discount
  • 28 days holiday

About the employer

KFC has been serving chicken since 1952 and we are the world's favourite chicken restaurant! We are constantly adapting and changing and have ambitions to have over 1000 restaurants in the UK and Ireland by the end of 2020. We strive to work with local communities and business' to bring some finger lickin' chicken to towns and cities across the country.

Employer

SPLENDID RESTAURANTS (COLONEL) LTD

Address

Washington Drive

Nuneaton

CV10 7SD

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Training

Training provider

LIFETIME TRAINING GROUP LIMITED

Applications for this apprenticeship are being processed by Lifetime Training Ltd

Contact

null recruitment@lifetimetraining.co.uk

  • Hospitality Supervisor Level 3 Apprenticeship Standard
  • Functional Skills in English and maths

Apprenticeship standard

Hospitality supervisor

Level 3 (A level)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 26 Oct 2021