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Apprentice Retail Pharmacy Assistant - Stafford Pharmacy - Wallington Stafford Pharmacy

To work as part of the pharmacy team and support the Supervising Pharmacist with day to day tasks such as dispensing, working on the counter supporting customers and taking payments. You will provide customer service that is caring, friendly and come across in a professional manner at all times.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 22 Nov 2021

Apprenticeship summary

  • Weekly wage

    £240.00

  • Working week

    5 days from 7. Days and times TBA

    Total hours per week: 40.00

  • Expected duration

    15 months

  • Possible start date

    29 Dec 2021

  • Date posted

    15 Jul 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001738599

  • Positions

    1 available

You will assist in Retail sales, Re-ordering stock, Assist in Dispensary with preparation of medicines and prescriptions.

You will complete the following:

Retail Level 2 Apprenticeship + 2 GPhC Accredited Courses delivered by the National Pharmacy Association (NPA) Medicines Counter Assistant and Accredited Dispensing Assistant Course.

NPA Courses will commence around 8 weeks after you have been enrolled on the Retail Level 2 Apprenticeship. NPA Courses must be completed within the first 12 months of employment at the Pharmacy.

Your Retailer Level 2 Apprenticeship will be delivered by Qube Learning who are a National Training Provider. As a student within Qube Learning you will have a dedicated Skills Tutor who will visit you every 4-6 weeks and deliver a bespoke teaching and learning session.

Your Apprenticeship Training Programme + NPA Courses should be completed in around 15 months. Functional Skills (Maths and English) may form part of your programme.

  • Read, ensure understanding, and comply with Standard Operating Procedures (SOPs)
  • Dispense medication in a timely manner, as stated on prescriptions, maintaining accurate dispensing records, and ensuring that the medication is accurately labelled to ensure medicines are correctly and safely supplied
  • Dispense Monitored Dosage Systems (MDS) / blister packs and complete the associated documentation as per the associated SOPs where required
  • Ensure the highest standards of professional service and care to our patients by offering informed advice on appropriate treatment of minor ailments and products and referring to the pharmacist when necessary
  • Fulfil your role as a pharmacy apprentice in all NHS or private pharmacy services provided by your pharmacy
  • Complete all NHS and other pharmacy service paperwork accurately and on time
  • Ensure that locum pharmacists are briefed in company SOPs
  • Undertake the training required by the company to fulfil your role effectively, and ensure a high degree of professionalism
  • Keep up to date with current pharmacy practice, new drugs, and their uses
  • Respect and maintain confidentiality of information concerning customers, colleagues, company policies and statistics in accordance with the Data Protection Act (to be replaced with the General Data Protection Regulation (GDPR) from 25th May 2018)
  • Complete audits as requested by the company in a timely manner

Customer service:

  • Ensure that customers receive excellent service
  • Use the till system to serve customers and be able to complete sales transactions
  • Deal with customer complaints and dispensing errors promptly and efficiently in accordance with company policy
  • Develop and maintain good relationships with local surgeries, nursing homes, other healthcare professionals and local bodies 

Housekeeping:

  • Ensure that the pharmacy always projects a professional image
  • Ensure that all areas within the pharmacy are clean, tidy, and well organised with special attention to risk management guidelines
  • Ensure the floor is kept clean and free from hazards, e.g. boxes/totes
  • Follow all company Health & Safety procedures and policies and complete any associated training  

Stock control:

  • Ensure high standards of pharmacy stock management, reduce stock holding and ensure maximum profitability
  • Ensure all orders are checked off accurately, and stock stored with care
  • Ensure the date checking procedure is maintained and recorded
  • The above list is not exhaustive. You may be required to perform other duties, those deemed reasonable by your Manager

Please note you will be required to complete general house duties and cleaning as well as sharing responsibilities within your team.


Requirements and prospects

Desired skills

  • Good communication and interpersonal skills
  • Good IT skills

Personal qualities

  • Self motivated
  • Honest and trustworthy
  • Punctual and committed

Desired qualifications

GCSE's grade C/4 or above including maths and English (or equivalent)

Future prospects

Successful applicants will achieve a Level 2 Retailer Apprenticeship + 2 GPhC Accredited Qualifications. The successful applicant will be a qualified Dispenser upon completion of the programme. Future prospects: Level 3 Pharmacy Apprenticeship or Level 3 Retailer Apprenticeship + Accuracy Checking for Dispensers


About the employer

Medipharmacy Group, Winner of the Chemist and Druggist Awards 2018 for: Business initiative of the year and online initiative of the year Medipharmacy Group, is an award winning community pharmacy chain.

We aim to provide an excellent pharmacy service to deliver the health needs of the local area. We work closely with GPs, Local Pharmacy Committees Nursing Home and Domiciliary Care Organisations to ensure our pharmacy chains are fully integrated with other Health Care Professionals to offer an effective Pharmacy service.

Some of the highlights of our service include: Trust and Confidence Over 20 years Pharmacy Experience SOP's Training and Development Governance Lead Pharmacy Managers / Head Office Support Central Warehouse and Wholesaler

Our mission is to develop and deliver NHS services and products to our patients. All our staff will acquire the skills necessary to provide a seamless and professional service which exceeds the expectations of our customers. All our customers will see a bright welcoming environment where service exceeds their expectations. All staff are friendly and focused on serving the needs of their customers and that they have the ability to deliver services, dispense prescriptions and confidently recommend products to improve the health of our patients.

Employer

Stafford Pharmacy

Address

150

Stafford Road

Wallington

SM6 9BS

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Training

Training provider

Qube Learning

Applications for this apprenticeship are being processed by Qube Qualifications And Development Limited

Contact

Sophie Gear

Retail Level 2 Apprenticeship + 2 GPhC Accredited Courses delivered by the National Pharmacy Association (NPA) Medicines Counter Assistant and Accredited Dispensing Assistant Course.

Apprenticeship standard

Retailer

Level 2 (GCSE)


Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 22 Nov 2021