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Business Administration Apprentice Epic Heating Ltd

Join our busy showroom and assist with all plumbing and heating administration including greeting customers, answering calls, writing invoices, social media and other administration tasks

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Closing date: 18 Oct 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 9am - 5pm

    Total hours per week: 40.00

  • Expected duration

    16 months

  • Possible start date

    01 Nov 2021

  • Date posted

    10 Jul 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

  • Welcoming customers to the warehouse/shop
  • Create a sales orders and communicate with other teams
  • Liaise with suppliers 
  • Communicate face to face and over the phone
  • Letter printing, paperwork and filing
  • Emailing and use of office software like Microsoft Office and bespoke software 
  • General administration duties
  • Some social media and website work

Requirements and prospects

Desired skills

  • Excellent communication skills
  • Ability to be proactive and client-oriented
  • Excellent IT skills
  • Ability to work well as a team

Personal qualities

  • Driven
  • Motivated
  • Interest in sales and products
  • Presentable
  • Professional

Desired qualifications

Grades C/4 and above (or equivalent) in maths and English is useful but not required as training will be provided.

Future prospects

Full-time role and progression within the company.

About the employer

At Epic, we go to work every day to do a proper job for our customers. We started out in 2014 and have been steadily growing ever since, providing plumbing and heating, as well as kitchen and bathroom installation in Bristol and North Somerset.

In 2019, we rebranded as Epic Installations to reflect our full suite of services, which includes project management for homeowners, landlords and builders.

We never cut corners and pride ourselves on being reliable and flexible, with specialised staff that deliver top-quality workmanship on every job.
Our lasting relationships with our customers mean they return to us again and again to create their ideal home.


Epic Heating Ltd



Station Road



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Training provider

Reflections Training Academy

Applications for this apprenticeship are being processed by Reflections Training Academy


Ellie Stone 01179221440

You will also enjoy a thorough on-the-job training programme that will help you to achieve your full potential.

If you have excellent communication skills, a willingness to learn and the personal drive to succeed, we will combine this role with;

  • Level 3 Business Administration Apprenticeship
  • Functional Skills as required
  • Employment Rights and Responsibilities
  • Personal Learning and Thinking Skills

You shall also be supported by Next Level Training across a 16-month period working towards your Level 3 Business Administration Apprenticeship - this includes workshops and training days at the academy in central Bristol, as well as tutor, led workplace assessment and support.

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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