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Business Support Apprentice Atlantic Academy

The responsibility of the role is to support and engage with different parts of the Academy and Trust and have interactions with important internal and external relationships. The main purpose of the role is to provide effective and efficient administrative support to a wide range of day to day activities and departments/teams as required.

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Closing date: 03 Jun 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Thursday 08.30 - 4.30, Friday 08.30 - 4.00 (30 minutes unpaid lunch break)

    Total hours per week: 37.00

  • Expected duration

    15 months

  • Possible start date

    07 Jun 2022

  • Date posted

    12 Jul 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

  • Main purpose of the role is to support and engage with different parts of the Academy and Trust and have interactions with important internal and external functional relationships
  • Administrative tasks, including word processing, maintaining spread sheets, preparing resources
  • Liaising with outside agencies to book appointments as directed by pastoral or faculty staff
  • Receiving and prioritising telephone calls, dealing with them appropriately including accurately recording messages.  Responding to queries including prioritising issues and investigating queries
  • To assist with the organisation of school events, including open evenings, Leavers' Day, Adventure Learning Week and transition
  • To assist with the organisation of school events, including open evenings, Leavers' Day, Adventure Learning Week and transition
  • To administer all necessary documentation to support the Educational Visits Coordinator (EVC), including regular communication with Cornwall Council Outdoor Educational team.  This involves following set procedures and communicating effectively with colleagues externally and within College
  • To undertake lunchtime supervisory duty on a daily basis
  • To undertake reception cover and welcome visitors as required
  • To be first aid trained and to cover the College first aid requirements as necessary
  • To maintain confidentiality of information acquired in the course of undertaking duties for the department
  • To be responsible for you own continuing self-development, undertaking training as appropriate
  • To undertake other duties appropriate to the grading of the post as required

Requirements and prospects

Desired skills

  • Communicates effectively either verbally or in writing at all levels
  • Good problem-solving skills

Personal qualities

  • Commitment to quality and excellence
  • A flexible and adaptable attitude
  • Ability to work under pressure and to prioritise workloads/deadlines
  • Professional, friendly and confidential approach
  • Ability to create effective working relationships
  • Comfortable with young people/children
  • Able to take ownership of situations
  • Must be able to work independently and as part of a team
  • Ability to understand limitations within the role

Desired qualifications

  • GCSE maths/English 9 - 4 (A* - C) grades or equivalent qualifications
  • A good/recognised ICT qualification

Future prospects

Possibility of further progression/employment opportunities upon successful completion of Level 3 qualification.

About the employer

Atlantic Academy is part of the Launceston College Multi Academy Trust, alongside Altarnun Primary, Bideford College, Egloskerry Primary, Launceston College and Launceston Primary School (opening in September 2021).  Our Trust aims for young people to become happy, responsible and successful by learning the knowledge, skills and values which are important for society.  The Atlantic Academy values are centred around wellbeing, respect, curiosity and adventure, and appreciating education and lifelong learning.  We are proud of our school community, which we are looking to grow over the following years.


Atlantic Academy


Bucks Cross


EX39 5DW

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Training provider

Focus Training And DCET Training

Applications for this apprenticeship are being processed by Focus Training (SW) Ltd


Trevor Barnes 07836 536590

  • Full Business Administrator Standard - Level 3
  • On the job training - to support job development
  • Off the job training - to support qualification requirements
  • Functional Skills support - maths/English - if required

Apprenticeship standard

Business administrator

Level 3 (A level)

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