Customer Service Assistant Apprentice NOVA TRAINING COLLEGE LTD
This customer service apprentice role is a great opportunity to learn and develop new skills and be a part of a thriving team. Individuals that are highly motivated, hard-working and tenacious will be best suited to this role.
Closing date: 20 Oct 2021
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Total hours per week: 35.00
Possible start date
25 Oct 2021
08 Jul 2021
Level 2 (GCSE)
- Answering clients queries
- Providing required information to the clients by email
- Creating/editing marketing templates
- Providing general and specific information to clients
- Other general admin duties
Requirements and prospects
- IT Skills - good word, excel, emailing, working remote, google drive
- Good verbal and written communication
- Good numeracy
- Marketing skills
- Selling skills
- Time management
- Data management skills
- Designing skills preferred
- Willingness to learn
- Excellent time keeping
- Responsible and reliable
No formal qualifications required but assessment will be carried out at interview to determine whether this programme is suitable.
The successful candidate can progress onto further training or into employment.
About the employer
Nova Training College (NTC) is a leading Training Provider and Assessment Centre for vocational courses for over 10 years. These courses include Accounting, Electrical, Business, Health and Social Care, IT and many more.
The mission of Nova Training College (NTC) is to ensure that through high quality teaching and learning, our students gain the desired qualifications, obtain broad knowledge in their desired field, the relevant skills and experience to allow them to achieve the career goals.
We are approved centre of various awarding bodies and also working in partnership with other organisations to deliver specialised training.
NOVA TRAINING COLLEGE LTD
FIRST RUNG LIMITED
Applications for this apprenticeship are being processed by FIRST RUNG
Beverley Woodhouse 07805980150 email@example.com
- Level 2 Customer Service Practitioner Standard
- Functional Skills in Maths and English (if required)
Customer service practitioner
Level 2 (GCSE)
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