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Customer Service Assistant Apprentice NOVA TRAINING COLLEGE LTD

This customer service apprentice role is a great opportunity to learn and develop new skills and be a part of a thriving team. Individuals that are highly motivated, hard-working and tenacious will be best suited to this role.

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Closing date: 20 Oct 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 9am - 5pm

    Total hours per week: 35.00

  • Expected duration

    12 months

  • Possible start date

    25 Oct 2021

  • Date posted

    08 Jul 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    2 available

  • Answering clients queries
  • Providing  required information to the clients by email
  • Creating/editing marketing templates
  • Providing general and specific information to clients
  • Other general admin duties

Requirements and prospects

Desired skills

  • IT Skills - good word, excel, emailing, working remote, google drive
  • Good verbal and written communication
  • Good numeracy
  • Marketing skills
  • Selling skills
  • Time management
  • Data management skills
  • Designing skills preferred

Personal qualities

  • Willingness to learn
  • Excellent time keeping
  • Responsible and reliable

Desired qualifications

No formal qualifications required but assessment will be carried out at interview to determine whether this programme is suitable.

Future prospects

The successful candidate can progress onto further training or into employment.

About the employer

Nova Training College (NTC) is a leading Training Provider and Assessment Centre for vocational courses for over 10 years. These courses include Accounting, Electrical, Business, Health and Social Care, IT and many more.

The mission of Nova Training College (NTC) is to ensure that through high quality teaching and learning, our students gain the desired qualifications, obtain broad knowledge in their desired field, the relevant skills and experience to allow them to achieve the career goals.

We are approved centre of various awarding bodies and also working in partnership with other organisations to deliver specialised training.





Westmoreland Road



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Training provider


Applications for this apprenticeship are being processed by FIRST RUNG


Beverley Woodhouse 07805980150

  • Level 2 Customer Service Practitioner Standard
  • Functional Skills in Maths and English (if required)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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