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Customer Service & Administration Assistant Apprenticeship Euro Accountants Ltd

Join our leading accountancy practice and get you career started in the world of business and customer service. This is a office based role with the opportunity for the right candidate to progress into an advanced administration role.

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Closing date: 11 Nov 2021

Apprenticeship summary

  • Weekly wage

    £150.50

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 9am - 5pm

    Total hours per week: 35.00

  • Expected duration

    15 months

  • Possible start date

    22 Nov 2021

  • Date posted

    08 Jul 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001735628

  • Positions

    1 available

Customer Service & Admin Assistance :-

  • Answer Telephone
  • Filing
  • Post
  • Invoicing
  • Statutory work
  • Debtors Chasing
  • Sending standard regular emails to clients & chasing
  • Maintaining lists

Requirements and prospects

Desired skills

  • Call and objection handling skills
  • Very good analytical and numerical skills
  • Experienced user of MS Office with very good Excel and database skills
  • An appreciation of customer services and account management
  • Good organisation and people skills
  • Good communication skills both telephone and face to face

Personal qualities

  • Able to cope with multiple priorities and changing environment
  • Diligent and dependable
  • Concern for accuracy and ability to meet tight deadlines

Desired qualifications

No formal qualifications required, but assessment will be carried out at interview to determine whether this programme is suitable.

Future prospects

The successful candidate can go onto further training or an apprenticeship at Level 3, or into employment.


About the employer

Euro Ashfords LLP is an accountancy practice based in Harrow, Wanstead and Central London covering all of London and its suburbs.

However, we do not limit ourselves geographically. We will advise any client regardless of their location. We have clients who are based as far as Norwich and Southampton.

  • Established practice with over 25 years of experience.
  • 4 Partner firm – mainly ACCA Qualified.
  • Registered Auditors and Chartered Certified Accountants.
  • In 2003 Kunal Vyas expanded the firms with his client base into its current form.
  • The practice has grown in recent years to establish three offices across London and prides itself on being a family friendly business serving mainly the SME Sector.

Employer

Euro Accountants Ltd

Address

2nd Floor

39

Ludgate Hill

London

EC4M 7JN

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Training

Training provider

FIRST RUNG LIMITED

Applications for this apprenticeship are being processed by FIRST RUNG

Contact

Beverley Woodhouse 07805980150 bwoodhouse@firstrung.org.uk

Level 2 Customer Service

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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