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Import Customer Service Apprentice Vanguard Logistics Services Limited

A fantastic opportunity to join the team at Vanguard Logistics. You will learn all areas of the import process.

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Closing date: 28 Feb 2022

Apprenticeship summary

  • Weekly wage

    £161.25

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday: 9.00am - 5.30pm.

    Total hours per week: 37.50

  • Expected duration

    13 months

  • Possible start date

    01 Mar 2022

  • Date posted

    08 Jul 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001735378

  • Positions

    1 available

Apprentices will be trained in handling following list of duties:

  • Chasing clients for payment and delivery instructions
  • Chasing clients for Customs Clearance documentation
  • Advising clients of cargo arrivals
  • Manifesting import manifests on CHIEF – UK Customs system
  • Learning to handle bookings
  • Arranging transport and deliveries
  • General shipping duties including liaising with overseas offices and agents

Requirements and prospects

Desired skills

  • Good communication (telephone / face to face / email)
  • Computer literate – Microsoft Office

Personal qualities

  • Outgoing and confident personality with a flexible attitude to an often demanding role
  • Excellent attention to detail and able to prioritise workload
  • Strong team player with high levels of concentration

Desired qualifications

  • English & maths - C/4 grades or equivalent preferred

Future prospects

  • Potential to secure a full time permanent position at the end of the apprenticeship

Things to consider

  • Situated on the edge of Maldon town centre with a reasonable local bus service

About the employer

Vanguard Logistics Services are an import / export business, based in Maldon, Essex. They facilitate a network of transportation solutions to the freight forwarding industry including ocean, air and land transport consolidation along with a range of ancillary services covering warehousing, logistics, inventory management, information and consultation services.

Employer

Vanguard Logistics Services Limited

Address

Station House

Station Road

Maldon

CM9 4LQ

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Training

Training provider

THELIGHTBULB LTD

Applications for this apprenticeship are being processed by The LightBulb Limited

Contact

Andrea Gregory 07764 969337 andrea@thelightbulb.net

  • TheLightBulb will deliver the Level 2 Customer Service Practitioner Standard
  • You will need to attend 4 workshops remotely via Zoom
  • You will complete Functional Skills in maths and English if required
  • To include 20% off the job training
  • In-house training will be given to support specifics of the role

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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