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Office Apprentice (33954) Smiths Blinds Ltd

Smiths Blinds are recruiting an Office Administrator Apprentice to join their busy team on the out skirts of Manchester. The successful candidate will have a polite friendly personality and be a confident communicator.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 Oct 2021

Apprenticeship summary

  • Weekly wage

    £179.56

  • Working week

    Monday - Friday 9.00am - 5.00pm (Alternate Saturdays)

    Total hours per week: 35.00

  • Expected duration

    18 months

  • Possible start date

    08 Nov 2021

  • Date posted

    07 Jul 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001734926

  • Positions

    1 available

A normal day would include:

Main responsibilities of the role include but are not limited to:

  • Providing administrative support to the Sales Team
  • Managing and responding to incoming emails
  • Adding enquiries to our CRM database
  • Handling a high volume of incoming email and telephone enquiries
  • Booking both showroom and home appointments
  • Sending product information to clients (brochures)
  • Assisting the Production Department in booking surveys
  • Ensuring sales material such as brochures are fully replenished
  • Showing customers products in the showroom

How you will be supported:

Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next:

New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:

  • More about this vacancy and any others you are suitable for
  • Any training you need to complete
  • What the next steps will be

How you could get there:

If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.


Requirements and prospects

Desired skills

  • Good organisational ability
  • Excellent time management skills and ability to juggle a busy workload during periods of high call volumes and adding enquiries
  • Strong communication skills with a pleasant and friendly telephone manner
  • A good team player
  • Excellent customer service skills, maintaining good customer relations at all times
  • A courteous and professional approach to customers
  • Computer literate (Microsoft Office, Teams, Outlook Calendars)

Personal qualities

  • Good personality
  • Courteous
  • Friendly

Desired qualifications

  • GCSE Maths and English A-C/9-4 (or the equivalent)
  • Computer literate (Microsoft Office, Teams, Outlook Calendars)

Future prospects

Possible progression within the company and progression onto the next level apprenticeship.

Things to consider

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates


About the employer

At Smiths, we design blinds, curtains and shutters with your unique style in mind. Every detail is built around your home and created to fit perfectly with your lifestyle.

Employer

Smiths Blinds Ltd

Address

571

Eccles New Road

Salford

M50 1EP

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Training

Training provider

The Growth Company

Applications for this apprenticeship are being processed by Skills Solutions Ltd

Full apprenticeship training provided, working towards an Intermediate Level Apprenticeship gaining a Level 2 qualification in Customer Service.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 Oct 2021