Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

New Business Assistant Apprentice Tilly Bailey & Irvine Llp

The purpose of this role is to provide administrative support within the New Business Team. This will include but will not be limited to the main responsibilities given below. A Levels are required to apply.

Sign in to apply

Closing date: 31 Oct 2021

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday (Hours to be confirmed)

    Total hours per week: 35.00

  • Expected duration

    24 months

  • Possible start date

    01 Nov 2021

  • Date posted

    06 Jul 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Main duties and requirements

  • Administer both manual and electronic filing daily
  • Welcome call to the client to confirm instructions in a professional and friendly manner in keeping with the Firm’s standards for client care
  • Collect payment from the clients for searches and associated paperwork
  • Order searches
  • Attend clients, primarily on the telephone and contact clients to chase return of initial paperwork
  • Open files on Case Management systems
  • Update reports/Smartsheet/Intelliworks
  • Undertake any specific training when required by the Firm and to have overall responsibility towards self-development
  • Ensure the confidentiality of all the Firm’s and the Firm’s clients’ information and documentation
  • To contribute as a team member and provide sickness and other absence cover for other members of the department when required
  • To contribute as a team member in the continual review of efficiencies within the department
  • Provide quotes for both Residential and New build

Tasks specific to Sequence work:

  • Accept New Instructions, prepare pack
  • Update and correct client information on TM
  • Run Active and in Abeyance reports for branches
  • Chase branches for missing documents, client ID, power of attorney, grant of probate, MOS etc.
  • Verify Client ID on TM and Intelliworks
  • Check and arrange payment of Sequence Invoice
  • Provide fee earners with chancel and chase late return of chancel document
  • Provide fee earners with client questionnaire on completion of matter
  • Run report of new MOS uploaded by branches
  • Run red and amber active report
  • Update pipeline with newly active matters
  • Compare pipeline with TM for anomalies and correct before sending to Sequence

Any other duties:

This job description is not restrictive in any way and should be regarded only as a guideline to the duties required and may be amended in the light of changing circumstances following consultation with the post holder.

Requirements and prospects

Desired skills

  • Experience of working in a legal environment along with relevant departmental experience is desirable
  • Ability to organise and prioritise your workload to the required standard and within the required timescales
  • Ability to work effectively within a team as well as independently
  • Ability to work in a busy environment and to deadlines; this may involve some flexibility in working hours and occasional overtime where deadlines need to be met
  • Proactive and able to use own initiative within guidelines as set by the Partners and fee earners

Personal qualities

  • Self-motivation: energy; positivity; can-do attitude
  • Flexibility
  • Confidentiality and discretion
  • Proactive; willing to use initiative
  • Able to work well independently as well as part of a team

Desired qualifications

  • GCSE Maths and English A*-C/9-4 or equivalent
  • A Level qualifications

Future prospects

Possibility for a full time position at the end of the apprenticeship.

Things to consider

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit:

About the employer

We can trace our heritage back 175 years to our Hartlepool roots. We have expanded and developed considerably over the years including the addition of offices in Stockton-on-Tees, Barnard Castle and Wynyard, but continue to uphold traditional values of courtesy, integrity and friendliness whilst providing clients with a cost effective and personal service.

We provide expert advice in all legal areas as all of our staff specialise in their individual fields. Clients feel that they are being listened to and are valued. They ultimately have peace of mind in our knowledge and expertise. We build long term relationships with our clients and provide a full service covering all legal issues which may arise throughout your personal and business life. 


Tilly Bailey & Irvine Llp


York Chambers

York Road


TS26 9DP

You must have JavaScript enabled to view a map of the location


Training provider


Applications for this apprenticeship are being processed by Stockton Riverside College


Anna Harper 07436 795883

  • Level 3 Paralegal
  • Functional Skills Maths and English, if required

Apprenticeship standard


Level 3 (A level)

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.