Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Customer Account Executive Apprentice Optimus Performance Marketing

This vibrant and lively business is looking to recruit a reliable and proactive Customer Account Executive Apprentice to help support various roles with the Account Managers and Senior Account Management team with a variety of challenging administration and customer service duties.

Sign in to apply

Closing date: 29 Oct 2021

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday - 9am - 5.30pm 1hr unpaid lunch break

    Total hours per week: 37.50

  • Expected duration

    18 months

  • Possible start date

    01 Nov 2021

  • Date posted

    05 Jul 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

This vacancy provides the perfect platform for a dynamic and proactive candidate who is eager to learn and keen to progress in a digital marketing environment. You will be responsible for assisting the team you are placed in with customer service, marketing and business tasks that are required to run a successful digital campaign. Your key duties and responsibilities will include:

  • Adding marketing offers and creative ideas to various digital platforms
  • Helping the Account Manager to send and check exclusive voucher codes
  • General Company administration and account development tasks
  • Assisting with composing and completing client newsletters
  • Compiling list of online partners
  • Cross matching and assisting with reporting
  • Compilation of monthly reporting dashboards
  • Help with keeping the office environment clean and tidy
  • Dealing with clients advertising budgets
  • Planning exposure packages for clients
  • Communicating with partners to gain best returns for clients

Requirements and prospects

Desired skills

  • Good/effective communication skills, confident working with others
  • Team worker but happy to use own initiative where necessary 

Personal qualities

  • Good timekeeping
  • Adaptable
  • Willingness to learn
  • Excellent attention to detail
  • Motivated
  • Enthusiastic
  • A reliable and adaptable approach to all work-based tasks

Desired qualifications

  • GCSE or equivalent English, maths grade 9 - 4 /A* - C or equivalents preferable
  • Good ICT qualification/grade

Future prospects

  • There is a possibility of a progression into full-time employment for the successful completion of qualification

Things to consider

Candidate advised to check work location to ensure travel to work is achievable with limited public transport.

There will be a requirement for regular College attendance (subject to Covid restrictions) although most training is currently delivered remotely to support qualification.  College is based near Marsh Mills in Plymouth.

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). The Apprenticeship National Minimum Wage guide is updated every April (ANMW):

About the employer

A multiple award-winning Digital Marketing Agency in Plymouth who continue to deliver outstanding results for their clients.


Optimus Performance Marketing


4 Derriford Park

Derriford Business Park




You must have JavaScript enabled to view a map of the location


Training provider

Focus Training And DCET Training

Applications for this apprenticeship are being processed by Focus Training (SW) Ltd


Trevor Barnes 07836536590

  • Full Business Administrator Standard (Level 3)
  • On the job training/development to support job role
  • Off the job training to support qualification requirements (College attendance)
  • Functional skills support in maths/English (if required)

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.