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Apprentice Medical Receptionist/Administrator Park Parade Surgery

An excellent opportunity to join a well-established and busy medical centre in Harrogate who wishes to recruit an Apprentice Medical Receptionist/Administrator to join their experienced and friendly team.

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Closing date: 26 Sep 2021

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, hours will be between 8.00am - 6.00pm on shifts.

    Total hours per week: 35.00

  • Expected duration

    13 months

  • Possible start date

    27 Sep 2021

  • Date posted

    02 Jul 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

The successful candidate will receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way. They will provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Duties will include:

  • Ensure an effective and efficient reception service is provided to patients and visitors to the Practice
  • Deal with general enquiries, explain procedures and make new and follow-up appointments
  • Receive and make telephone calls
  • Receive repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours, either on the computer or manually, wherever possible
  • Monitor the Practice appointments system
  • Enter and maintain patient information and notes onto the computer

Requirements and prospects

Desired skills

  • Excellent written and verbal communications skills
  • Good listening skills
  • IT skills e.g. Knowledge of Microsoft Office packages
  • Ability to prioritise work

Personal qualities

  • Friendly
  • Approachable
  • Empathetic
  • Punctual
  • Hard working 
  • Able to work under pressure

Desired qualifications

  • GCSEs at grades A*-C/9-4 (or equivalent) in maths and English

Future prospects

  • The majority of our apprentices gain full-time employment on the successful completion of the apprenticeship

Things to consider

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week)

The Apprenticeship National Minimum Wage guide is updated every April (ANMW):

About the employer

Park Parade Surgery is a busy GP surgery with approximately 6700 patients and is located in a purpose-built bright and airy medical centre close to the centre of Harrogate.


Park Parade Surgery


Mowbray Square Medical Centre

Myrtle Square



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Training provider


Applications for this apprenticeship are being processed by VQ Solutions Ltd


Christy Slater 01423 740006

 Level 3 Business Administration Apprenticeship Standard delivered by VQ Solutions, which includes:

  • Level 2 functional skills in maths and English (if required)
  • End-Point Assessment (EPA)

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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