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Business Administration Apprentice Middlesbrough College

Workforce Development supports 1000 staff to receive the qualifications, training and development activities needed for their role with the college. This includes developing online course modules; planning & delivering face-to-face training and working with managers ensuring staff complete ‘compliance’ training (eg Health & Safety, Safeguarding).

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Closing date: 29 Sep 2021

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, 8.30am - 5.00pm,

    Total hours per week: 37.00

  • Expected duration

    21 months

  • Possible start date

    05 Oct 2021

  • Date posted

    01 Jul 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Duties will include:

  • Data input duties and to assist with the preparation of reports using College Information systems
  • Taking telephone and other telecommunications messages
  • To undertake general filing of electronic and paper correspondence for Directorate / Department
  • All non-confidential word processing
  • To assist staff in preparation of learning materials (where appropriate)
  • To facilitate the use of a Multi Functional Device (MFD) for Directorate / Departmental staff
  • To keep Directorate / Departmental notice boards up to date
  • To assist with enrolment (including evening enrolment in August / September each year)
  • To support staff in receiving visitors to the Directorate / Department
  • To actively show a commitment to the Directorate / Departmental Strategic Objectives
  • To show an active commitment to the College's Equality and Diversity Policy, Quality Frameworks and Health & Safety Procedures
  • To actively participate in Continuous Professional Development including the introduction of new technologies to allow you to contribute effectively to the success of the College
  • To carry out such other appropriate duties commensurate with your skills, knowledge and experience
  • The College may, in consultation with you, need to vary these duties from time to time in order to respond to the changing requirements of the College

Requirements and prospects

Desired skills

  • Good communication skills
  • Excellent IT skills
  • Good personal presentation skills
  • Team player
  • Enthusiasm
  • Punctuality
  • The ability to empathise with people from a wide range of backgrounds
  • Evidence of a desire to work in a very busy office environment
  • Commitment to quality of work with attention to detail
  • Commitment to achievement of the Level 3 qualification
  • Commitment to continued personal development
  • To commit to the safeguarding and promotion of the welfare of children, young people and vulnerable adults within the College

Personal qualities

  • Trustworthy
  • Friendly
  • Presentable
  • Professional
  • Organised
  • Motivated
  • Honest
  • Reliable
  • Helpful
  • Flexible
  • Hardworking and self-motivated
  • Confident and a quick learner

Desired qualifications

  • At least 3 GCSEs, including Grade C/4 or above in maths and English (or equivalent)

Future prospects

  • Potential to apply and progress into other departmental roles within the college, depending on vacancies at that time.

Things to consider

  • This vacancy is to start immediately therefore you must be available to start before applying
  • The closing date, interview date and start date are subject to change
  • This vacancy may close early if sufficient applications are received
  • Please ensure you apply early to avoid disappointment
  • Individuals are able to undertake an apprenticeship at a higher level than a qualification they currently hold, including any previously completed apprenticeships
  • Individuals can also undertake an apprenticeship at the same level, or lower level than a qualification they already hold as long as the new apprenticeship allows for new skills to be acquired and the content of the training is materially different from any previous qualification or apprenticeship
  • For example, if you already have a Level 4 qualification you still may be able to complete an apprenticeship at any level providing you meet the eligibility criteria and are learning substantive new skills
  • Please note; if you have been progressed, you will be contacted to complete a telephone interview. Please expect to receive a call from us within 5 working days
  • Applicants must go through this telephone procedure for your application to be progressed
  • Please be aware that as Northern Skills Group provide a recruitment matching service, we will also consider you for roles which pay the Apprenticeship National Minimum Wage

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week)

The Apprenticeship National Minimum Wage guide is updated every April (ANMW):

About the employer

Whether you’re finishing school and wanting to progress into full time education, keen to earn while you learn as an apprentice, or thinking about returning to college after time out, Middlesbrough College is the place for you.

We are a fully inclusive college that services a vibrant, multicultural local community, and are proud to be part of the Collab Group, a cluster of elite colleges across the country that are helping to shape the future skills agenda and create a network of excellence.


Middlesbrough College


Dock Street



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Training provider


Applications for this apprenticeship are being processed by Northern Skills Group

Business Administrator Level 3 Apprenticeship Standard:

  • Technical Certificate
  • Functional Skills in maths, English and ICT (where required)
  • Day release class

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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