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Business Administrator Apprentice Mobile Services Ltd

The role is to support the Planning Department in an administrative and customer service role. You will be responsible for manually processing all customer orders and importing spreadsheet movements. Liaising with customers and taking bookings over the phone. Dealing with driver queries and assisting or fielding the call as required.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 Oct 2021

Apprenticeship summary

  • Weekly wage


  • Working week

    9am to 5pm Monday to Friday

    Total hours per week: 35.00

  • Expected duration

    18 months

  • Possible start date

    01 Nov 2021

  • Date posted

    30 Jun 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

This role will include but is not limited to:

  • Processing all job entries using a bespoke Transport Software System - HNF
  • Importing excel spreadsheet movements and release codes
  • Processing payments for telephone bookings
  • Updating of customer records
  • Requesting vehicles from various collection points
  • Book drivers in for collections from various sites
  • Answering and responding to all incoming customer and driver telephone calls in a prompt, polite and professional manner
  • Deal with POC/POD requests
  • Support planning team

Requirements and prospects

Desired skills

  • Excellent computer skills with a sound knowledge of Microsoft Office in particularly Excel, Word and Outlook
  • Excellent organisation skills with the ability to prioritise workload with good time management skills
  • Excellent communication skills - both verbal and written
  • Strong numerical skills

Personal qualities

  • A creative and innovative approach to problem solving
  • Ability to work on own initiative, but understand level of responsibility within the team
  • Ability to work confidentially and to treat issues with sensitivity
  • Ability to work to a high level of accuracy

Desired qualifications

  • GCSE English and maths Grade 4/C, above or equivalent
  • (If you do not already meet these criteria, we will ask you to sit initial assessments to indicate which level you are currently working at)

Future prospects

To secure a permanent position within the business.

Things to consider

  • This is an application to study an apprenticeship with the SMB Group (Stephenson Brooksby Melton College). Before being considered for a formal interview with the employer, you will be required to apply and be accessed and have an initial interview by the college
  • As an apprentice you can apply for an NUS Apprentice extra card which can be used at hundreds of high street and online brands.

About the employer

Mobile Services Limited is a family run business that has over 30 years become a well-respected vehicle logistics service provider. With a fleet of over 80 car transporters the business has been developed providing logistic solutions to a wide range of customers in the automotive sector. Based right in the heart of the country between the M1 and M42, our head office and main operating centre is in Ellistown, Near Coalville, Leicestershire. We have numerous operating centres throughout the UK.


Mobile Services Ltd


Unit 19

South Leicester Industrial Estate

Beveridge Lane


LE67 1FB

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Training provider


Applications for this apprenticeship are being processed by Stephenson College


Apprenticeship Team (SMB Group) 01530 519 001

Advanced Business Administrator Standard.

  • In house training by Business training Officers
  • Functional skills if necessary
  • On-the-job training
  • Off-the-job training

Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

All applications should be made through the Stephenson College (Part of the SMB Group) website and under no circumstances should a direct approach to the employer be made. Any direct approaches will result in your application NOT being considered for selection. Please understand that we may close vacancies prior to the publishing closing date if a sufficient number of applications are received. Please ignore the below statement to apply through the employer website, this is an automated message from the National Apprenticeship Service.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 Oct 2021