Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Customer Service Apprentice (Business Administrator) HOWDEN JOINERY LIMITED

You will learn how to work effectively in a depot customer facing, you will also ensure Health and Safety requirements are met and company policies are adhered to.

Sign in to apply

Closing date: 29 Sep 2021

Apprenticeship summary

  • Annual wage

    £10,500.00

  • Working week

    Days TBC, shifts will be either: 7:00am - 4:00pm/7:30am - 4:30pm.

    Total hours per week: 40.00

  • Expected duration

    15 months

  • Possible start date

    11 Oct 2021

  • Date posted

    29 Jun 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001731023

  • Positions

    1 available

Responsibilities will include:

  • Dealing with customers face to face
  • Working on a helpdesk
  • Problem solving
  • Identifying improvements
  • Dealing with complaints
  • Going the extra mile and making a difference
  • Dealing with diverse customers and in diverse situations
  • Communicating effectively

All delivered in your workplace.

Additional benefits:

  • Training from fully qualified Didac staff
  • Ensure you are working to current legal and good practice requirements

Requirements and prospects

Desired skills

  • Excellent communication skills
  • Attention to detail

Personal qualities

  • Good timekeeping
  • Willingness to learn

Desired qualifications

GCSEs at grades C/4 or above (or equivalent) in English and maths would be ideal but not essential, as this will be covered in your training programme.

Future prospects

To progress within the branch/company.


About the employer

Howdens Joinery is the UK's largest manufacturer and supplier of fitted kitchens, appliances and joinery products from local stock, with almost 700 Depots Nationwide.

Employer

HOWDEN JOINERY LIMITED

Address

Unit 3

Liphook

GU30 7DR

You must have JavaScript enabled to view a map of the location


Training

Training provider

DIDAC LIMITED

Applications for this apprenticeship are being processed by Didac Limited

Contact

Annalise Morris 0800 773 4230 annalise.ersser@didac.co.uk

Level 2 Customer Service Practitioner apprenticeship standard, which includes:

  • Functional skills in English, maths, and ICT (if applicable)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.