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e-Learning Support Apprentice Woodhouse Primary School

To assist with all aspects of the provision of effective IT systems, including hardware and software.

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Closing date: 30 Sep 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    33 hours 20 minutes per week, term time only + 1 day

    Total hours per week: 33.20

  • Expected duration

    18 months

  • Possible start date

    10 Oct 2021

  • Date posted

    28 Jun 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

IT Administration

  • Monitor the electronic IT support system, logging, responding to and prioritising or escalating jobs as necessary
  • Assist with the maintenance of the school’s IT infrastructure to ensure the smooth operation of IT systems throughout school
  • Assist with the recording of purchases, installations, disposals, warranties and licenses belonging to the school through the maintenance of the IT inventories
  • Assist with auditing of IT usage and its impact on learning
  • Assist with purchasing of IT equipment and consumables
  • Assist with the installation, setting up, testing and rollout of new software, hardware and infrastructure
  • Assist with the provision of adequate technical support to run the IT systems efficiently and securely
  • Assist with monitoring system backups
  • Carry out basic configuration of PCs, printers, photocopiers etc. as necessary
  • Administer the creation and deletion of user accounts on the school’s different systems
  • Assist with the management of the school’s Virtual Learning Environment (VLE), phone system (VoIP), WiFi, Email  (this list is not exhaustive)
  • Assist the e-Learning Resource Manager with the promotion, support and training in the effective use of IT by all staff and other stakeholders
  • Maintain the confidentiality of school records relating to staff and learners in line with school policy

e-Learning Support

  • Under the direction of the class teacher, assist groups of pupils in the ICT Suite with their learning
  • Under the direction of the class teacher, support individual pupils with learning keyboard skills / touch typing
  • Under the direction of the class teacher support the well –being of individuals or groups of pupils

Learning Support

  • Under the guidance of the class teacher, occasionally accompany school visits, sporting events or other off-site activities, supervising pupils as appropriate


  • Follow the school’s safeguarding policies and procedures
  • Attend meetings as required by the Line Manager
  • Take part in all CPD activities appropriate to the role
  • Support the school’s implementation of all current statutory requirements, e.g. Disability Discrimination Act, Equal Opportunities, Safeguarding and Child Protection
  • Take reasonable care of the health and safety of self, other persons and resources whilst at work
  • Undertake other duties and responsibilities of an equivalent nature, as may be determined by the Headteacher from time to time

Requirements and prospects

Desired skills

  • Working knowledge of Win 10, MS Office & email
  • Have good interpersonal and communication skills to liaise with staff and pupils at all levels

Personal qualities

  • Ability to use own initiative and to prioritise
  • Ability to think logically & systematically in order to solve problems
  • Ability to research and evaluate information to make informed recommendations to managers

Desired qualifications

GSCE English and Maths grade C+/5 minimum or equivalent qualifications.

Future prospects

To be discussed on completion of apprenticeship. The qualifications and experience gained on this Apprenticeship will allow you to apply for further roles within this sector.

About the employer

Primary Education


Woodhouse Primary School


Daisy Road



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Training provider


Applications for this apprenticeship are being processed by Calderdale College


James Lund 07974587429

Information Communications Technician Level 3.

Apprenticeship standard

Information communications technician

Level 3 (A level)

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