Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Apprentice Pharmacy Services Assistant Ashtree Pharmacy

This role is an exciting opportunity to join a small team at an excellent family run pharmacy which dedicates itself to develop the team through apprenticeships and training. This will be an excellent start to a career in dispensing with the opportunity to progress to further learning.

Sign in to apply

Closing date: 05 Dec 2021

Apprenticeship summary

  • Weekly wage


  • Working week

    Days: 5 days between Monday and Saturday (hours TBC) Breaks: one hour lunch break Holidays: 4 weeks plus bank holidays Sick Pay: SSP

    Total hours per week: 30.00

  • Expected duration

    16 months

  • Possible start date

    10 Dec 2021

  • Date posted

    25 Jun 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Duties will include:

  • Handling customer queries in confidence
  • Collection of prescription charges/checking patient exemption statements
  • Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage
  • Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers’ instructions
  • Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record/logbook
  • Ensuring that that all dispensary equipment is kept clean and kept in good working order
  • Maintaining full and accurate records of all dispensing transactions
  • Ordering and unpacking drugs and dressings
  • Dispensing and checking repeat prescriptions and prescriptions from surgeries under the supervision of a dispenser
  • Taking orders for repeats and dealing with queries from district nurses and support staff
  • Using the computer to keep records up to date
  • Dealing with queries from patients regarding their prescriptions
  • Handling controlled drugs (and keeping register)
  • Handling prescription money and operating/balancing the till
  • Assisting when required to meet targets in relation to dispensing doctors scheme
  • Assisting in stock checks

Once you have applied for this apprenticeship, you will also need to attend an appointment with our College Curriculum team. An email and text will be sent to you to apply on the college website for your chosen apprenticeship framework. Once you have applied via the link provided you will then be sent an email and a letter inviting you into the College to meet with the relevant curriculum team, who will confirm that you are eligible for the apprenticeship.

If you have already applied and attended an appointment session at one of our colleges, please contact your Recruitment Advisor to discuss your interest in this specific vacancy. You do not need to apply again to the college.

Requirements and prospects

Desired skills

  • Excellent communication with customers
  • Consistently accurate with attention to detail
  • Good IT skills
  • Cash handling
  • Good team work ethic

Personal qualities

  • Friendly approach to customers
  • Empathetic
  • Hard working
  • Client confidentiality at all times

Desired qualifications

  • English and maths GCSE at grade 4/C and above or equivalent
  • Would need Science GCSE at Grade 4/C, equivalent and above to progress to Level 3

Future prospects

Progression to Level 3 for the right candidate.

Things to consider

As part of this apprenticeship, you will be required to travel to both the employer location and also attend college (in most cases). Please ensure that you have researched your travel arrangements and are happy with the time it will take and distance required to travel, before you apply for this vacancy.

As of the 1st April 2021 The National Minimum Wage for an apprentice is £4.30 per hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.

About the employer

A family run and busy pharmacy, servicing the community with help and advice on a variety of health matters. A friendly team with years of experience and knowledge, who are always welcoming and professional in their manner.

This employer is always keen to develop their team of loyal staff and have engaged with BMet college over many years.


Ashtree Pharmacy



Pershore Road


B30 2NW

You must have JavaScript enabled to view a map of the location


Training provider


Applications for this apprenticeship are being processed by Birmingham Metropolitan College


Zeaba Winning 07712407430

Level 2 Pharmacy Services Assistant Standard.

As of 1st August 2020, the new Standard has replaced the previous Framework Apprenticeship.

Standards are occupation-focused; they are not qualification-led. The learning happens throughout the apprenticeship. And the apprentice is assessed at the end. There is a focus on key areas - knowledge, skills and behaviours (KSB).

Highlights of the new Standard:

  • There is a major shift from assessing to learning. Instead of continually assessing learners, assessors will be more like tutors or mentors - planning activities, sending feedback and supporting apprentices until the EPA (End Point Assessment). The EPAO (End Point Assessment Organisation) will then be responsible for assessing the apprentice
  • Instead of assessing apprentices, on-programme learning will meet all the KSBs in the standard and prepare apprentices for their EPA. Mentors will need to check which assessment methods are used in the EPA and do mock tests and practice runs as the apprentice approaches the EPA
  • The standards include a 20% off-the-job training requirement. This means providers and employers need to work together to plan learning activities outside of the apprentice's normal working duties. Off-the-job training is mandatory and will be audited, so it needs to be properly organised and recorded
  • Apprentices are now graded according to their performance in the EPA. This means mentors will need to work closely with their learners to get the most out of them - planning activities to coach borderline apprentices and stretch and challenge high achievers

Apprenticeship standard

Pharmacy services assistant

Level 2 (GCSE)

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.