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Customer / Sales Team Apprentice GREENTECH LIMITED

To handle and engage with sales enquires; working with the customers throughout the process resulting in the completed delivery of sales orders.

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Closing date: 30 Sep 2021

Apprenticeship summary

  • Weekly wage

    £168.75

  • Working week

    Monday to Friday shifts to be confirmed (may also include some weekends) Wages between £4.50 and £6.00 per hour depending on applicants skills & qualities.

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    04 Oct 2021

  • Date posted

    24 Jun 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001729361

  • Positions

    2 available

Key areas and accountability of the post

  • Handling, recording and directing of new enquiries
  • Compiling of Sales Quotations
  • Obtaining feedback from customers on Sales Quotations
  • Inputting of Sales Orders for processing
  • Chasing orders for delivery with the appropriate department
  • Prospecting for new business
  • Maintaining detailed knowledge of the company’s products/services
  • Gathering market and customer information and providing feedback to the appropriate departments/managers
  • Maintaining effective and clear communications with the rest of the company
  • Customer visits where/when appropriate
  • Representing the company at trade exhibitions, events and customer demonstrations
  • Driving your own professional development
  • Deal with customer complaints promptly and in conjunction with the Commercial Manager, to a swift conclusion (within 48 hours)

Requirements and prospects

Desired skills

  • Excellent interpersonal skills
  • Willingness and ability to function as part of a team
  • Effective time management and organisational skills
  • Ability to follow instructions, procedures and guidelines
  • Ability to maintain relevant records and documentation accurately

Personal qualities

  • Be enthusiastic and willing to learn
  • Good sense of humour
  • Be well presented at all times
  • Be reliable and trustworthy
  • Self- motivated
  • Confident
  • Creative

Desired qualifications

  • Ideally applicants should have English & maths to at least GCSE Grade 4 (C) or equivalent

Future prospects

  • On completion of the program, the apprentice will have the opportunity to obtain permanent employment and further training to enhance their skills and increase responsibilities

Things to consider

  • Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates
  • This position wages start between £4.50 and £6.00 per hour - depending on your current knowledge and qualities

About the employer

Green-tech is a leading UK supplier to the landscape, construction and agricultural industries. Employing over 65 people, Green-tech is a growing business.

With year on year growth, the business is moving strategically towards the provision of online support and account management services for existing and new customers.

Employer

GREENTECH LIMITED

Address

Rabbit Hill Park Green - Tech

Great North Road

Knaresborough

HG5 0FF

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Training

Training provider

CRAVEN COLLEGE

Applications for this apprenticeship are being processed by Tyro Training Ltd

Contact

Apprenticeship Team 01723 588072 apprenticeshipsscarborough@craven-college.ac.uk

This Apprenticeship will lead towards completion of the Customer Service Practitioner Standard whilst learning all the aspects of the sales function with the company

Learners will also achieve Functional Skills in Maths & English at level 1 unless they already have GCSE passes in these subjects

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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