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The Coffee Bank Apprentice The Coffee Bank

The Coffee Bank are looking for a highly motivated and friendly individual with excellent communication skills and seeking a job within the customer service sector. Your time at The Coffee Bank will be to ensure customers have a welcoming and first class service.

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Closing date: 01 Nov 2021

Apprenticeship summary

  • Weekly wage

    £138.60 to £267.30

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday to Friday. Shifts TBC.

    Total hours per week: 30.00

  • Expected duration

    18 months

  • Possible start date

    07 Nov 2021

  • Date posted

    23 Jun 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    2 available

Key responsibilities: 

  • Welcoming customers into shop
  • Taking orders
  • Cash handling/ taking card transactions
  • Making refreshments
  • Serving food
  • Assisting with tidying and keeping cafe clean
  • Working in a team or as an individual

Requirements and prospects

Desired skills

  • Be able to work in a busy environment
  • Excellent communication skills
  • Able to work in a team or as an individual

Personal qualities

  • Willingness and eager to learn
  • Professional
  • Enthusiastic and motivated
  • Positive attitude
  • Work well under pressure
  • Flexible
  • Career minded
  • Bubbly/ outgoing personality

Desired qualifications

  • GCSE A* - C / 9 - 4 including maths and English or equivalent

Future prospects

  • Enhanced employability and possible progression once qualified 

About the employer

A local family run business coffee shop in a modern environment offering tasty delicious cakes, savouries and drinks.


The Coffee Bank



Silver Street

Ottery St. Mary

EX11 1DD

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Training provider


Applications for this apprenticeship are being processed by P G L Construction Training


Sophia Bos 01392537560

  • Level 2 Diploma in Customer Service
  • Functional Skills maths Level 1 (if required)
  • Functional Skills maths Level 2 (if required)
  • Functional Skills English Level 1 (if required)
  • Functional Skills English Level 2 (if required)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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