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Apprentice Customer Service Practitioner 360 ESTATES LTD

360 Estates Ltd. are looking for an Apprentice Customer Service Practitioner to join their team. This will be a fantastic opportunity to join the company for the Customer Service Apprenticeship and gain valuable experience and qualifications at the office.

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Closing date: 30 Nov 2021

Apprenticeship summary

  • Weekly wage

    £172.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 09:30 - 17:30.

    Total hours per week: 40.00

  • Expected duration

    12 months

  • Possible start date

    01 Dec 2021

  • Date posted

    05 Jul 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001729175

  • Positions

    1 available

Responsibilities will include:

  • Answering the telephone
  • Meeting and greeting customers
  • Filing
  • Letters
  • Emails
  • Scanning
  • Photocopying
  • Uploading documents to the system
  • Using Vebra Alto (property software)
  • Making sure the office is presentable and tidy

Requirements and prospects

Desired skills

  • Computer literate with knowledge of Microsoft Office packages e.g. Word, Excel, and PowerPoint 
  • Good on the telephone and good customer service skills

Personal qualities

  • Smart, outgoing, friendly, and polite
  • Good with social media and the internet in general

Desired qualifications

GCSEs at grades A*-C/9-4 (or equivalent) in maths, English, and ICT are desired.

Future prospects

To be discussed upon completion of this apprenticeship.


About the employer

Estates Agents – Commercial/Residential Sales and Lettings.

Employer

360 ESTATES LTD

Address

1 3

George Square

Halifax

HX1 1HF

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Training

Training provider

CALDERDALE COLLEGE

Applications for this apprenticeship are being processed by Calderdale College

Contact

James Lund 07974587429 james.lund@calderdale.ac.uk

Level 2 Customer Service Practitioner apprenticeship standard, which includes:

  • Level 1/2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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