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Team Member Apprentice Influence Cafe Llp

Join a great place to work in the heart of Darlington: This is an excellent opportunity for an outgoing and customer focussed individual to gain the knowledge, experience, and qualifications to embark on a successful career in the hospitality industry

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Closing date: 30 Sep 2021

Apprenticeship summary

  • Weekly wage

    £195.00 - £255.00

  • Working week

    Days and shifts to be confirmed. The business operates Monday - Saturday generally between 9.00am - 4.00pm and may include some occasionally evenings/Sundays in conjunction with local events.

    Total hours per week: 30.00

  • Expected duration

    15 months

  • Possible start date

    01 Oct 2021

  • Date posted

    23 Jun 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001728798

  • Positions

    1 available

Influence Cafe in Darlington are looking for a responsible, hardworking, reliable friendly and helpful individual to provide a high level of customer service and support to the small, friendly run team. You will be working towards the Hospitality Team Member Apprenticeship Standard and gain experience in both Front of House and in the kitchen.

This role will involve:

  • Greeting and serving customers and dealing with general customer enquiries
  • Helping set the kitchen up, prepare plates for meals 
  • Taking food and drink orders
  • Serving food and drinks
  • Maintaining a high standard of customer service
  • Ensuring tables are cleared quickly and efficiently
  • Preparing and serving hot beverages
  • Preparing food
  • Preparing and checking bills and receiving payment
  • Maintaining a safe, hygienic and secure working environment
  • Assisting with all preparations and delivery of day to day service
  • Other duties as requested

Requirements and prospects

Desired skills

  • Excellent customer service skills
  • Good communication and listening skills are vital to this role
  • Someone who is friendly and happy to speak to customers
  • Being able to follow guidelines and instructions

Personal qualities

  • The right applicant should be open to learning new skills in all aspects of the position available
  • Friendly and outgoing personality with a good work ethic
  • Reliable, arriving for agreed shifts in good time
  • Self motivated - can identify when a task needs doing e.g. clearing tables when customers leave, refilling low stock but also able to ask for guidance when needed

Desired qualifications

  • Maths and English GCSE graded C/4 or above (or equivalent) would be an advantage

Future prospects

  • On successful completion of this apprenticeship, Influence Cafe are likely to offer a full time permanent position

Things to consider

  • The employer is looking for those who are keen to work as part of a team and have high standards of personal hygiene. Ideally they would like someone who has a genuine interest in working in the hospitality industry and an interest in food prep and cooking. You will be expected to be flexible with your working hours and expect breaks outside of busy service periods
  • Wage is dependent on age and experience

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week)

The Apprenticeship National Minimum Wage guide is updated every April (ANMW): https://www.gov.uk/national-minimum-wage-rates


About the employer

Influence Cafe in the heart of Darlington town centre is a cafe with a difference. Formed by husband and wife team, Catalin & Mariana Cirimpei, they bring a wealth of experience to the new business as both have worked in the industry for over 15 years.

The cafe offers a range of hot drinks including 14 different types of loose tea, nitrogen coffee and hot sand coffee which is brewed using a pan filled with sand which is heated over an open flame.  The food is prepared fresh daily and sourced locally

Employer

Influence Cafe Llp

Address

74

Skinnergate

Darlington

DL3 7LX

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Training

Training provider

DARLINGTON COLLEGE

Applications for this apprenticeship are being processed by Darlington College

Contact

Kay Sherwen 07483 103284 ksherwen@darlington.ac.uk

  • You will be working towards the Hospitality Team Member Apprenticeship Standard level 2 (knowledge, understanding, skills and behaviours)

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)


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