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Customer Service Administrator Apprentice CITY QUICK LOGISTICS LIMITED

An exciting opportunity to join a growing team, providing administrative and client support with in a rapidly growing company. Working along with Babington this is a great role for the right candidate.

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Closing date: 27 Sep 2021

Apprenticeship summary

  • Weekly wage

    £150.50

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    9.00am - 5.00pm with 1 hour for lunch (Times to be confirmed)

    Total hours per week: 35.00

  • Expected duration

    15 months

  • Possible start date

    04 Oct 2021

  • Date posted

    21 Jun 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001727262

  • Positions

    1 available

  • To answer the telephone within a timely manner Transfer calls to the appropriate person
  • Take messages including the caller’s name and telephone number and email details of the message to the appropriate person
  • Maintaining paper and electronic personnel files
  • Sending and receiving e-mails Producing and distributing automatic reports from software
  • Conducting audits across all departments of the company
  • General administration, such as filing Maintaining reports on excel

Requirements and prospects

Desired skills

  • Ability to work on own initiative
  • Ability to prioritise and organise workloads and meet deadlines
  • Good attention to detail
  • Good communication skills

Personal qualities

  • Polite and friendly manner
  • Positive attitude to work
  • Professional manner

Desired qualifications

4-5 GCSE’s grade A-C or 4-9 GCSE

Future prospects

Opportunity for a full time position on completion of apprenticeship


About the employer

City Quick Logistics Ltd is an independent same day courier company based in Birmingham, Bristol, Manchester, High Wycombe and Glasgow providing fast, secure and reliable transport solutions across the UK and Europe to small, large and corporate businesses.

Employer

CITY QUICK LOGISTICS LIMITED

Address

Radio House 1st Floor

Aston Road North

Birmingham

B6 4DA

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Training

Training provider

BABINGTON BUSINESS COLLEGE LIMITED

Applications for this apprenticeship are being processed by BABINGTON BUSINESS COLLEGE LIMITED

Contact

Diane Stanley 07552 276536 diane.stanley@babington.co.uk

Customer Service Specialist Level 3 

Apprenticeship standard

Customer service specialist

Level 3 (A level)


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