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Dining Reservations Apprentice Ritz Hotel

At every opportunity, our employees at the Ritz London create a positive, memorable and magical experience for both our customers and colleagues. As an apprentice with us you will learn the craft of service along with technical expertise.

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Closing date: 01 Oct 2021

Apprenticeship summary

  • Weekly wage

    £184.80 to £356.40

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    5 working days, 40 hours per week. Shift patterns will vary depending on occupancy and demand levels

    Total hours per week: 40.00

  • Expected duration

    13 months

  • Possible start date

    02 Oct 2021

  • Date posted

    19 Jun 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Key Responsibilities: • To ensure that all phone, fax and e-mail reservation enquiries and correspondence are actioned in accordance with the Ritz Hotel standards. To complete daily required task lists in a prompt and professional manner. To maintain internal and external communication to a five star standard as an ambassador of the Ritz Hotel London.

The successful candidate will be committed to;

1. Providing exceptional service

2. Creating positive interactions with colleagues and guests

3. Their personal development within the hospitality industry

4. Working as part of a team to deliver the highest possible standards

Requirements and prospects

Desired skills

  • A good command of the English language, both spoken and written
  • Positive attitude
  • Strong work ethic
  • Initiative
  • Ability to work in a team

Personal qualities

We are considering applicants that;

  • Have a passion for the hospitality industry
  • Are eager to learn
  • Has good communication skills, both speaking and listening
  • Display a polite and professional attitude

Desired qualifications


Future prospects

The position can lead to progression within The Ritz London team both within the department or by transfering to another department.

About the employer

When The Ritz first opened its doors on 25th May 1906, it was considered one of the greatest hotels in the world. Conceived by the famous hotelier César Ritz with the aim of becoming the ultimate destination for guests looking to stay at the most luxurious hotel in the land, no expense was spared on its opulent interiors and lavish furnishings.


Ritz Hotel






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Training provider


Applications for this apprenticeship are being processed by Umbrella Training And Employment Solutions Limited


Zak Bentaleb 07852937598

Leve 2 training as a team member in the role of Dining reservations

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

Before you apply

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